# Kwik Delivery

> Urban on-demand delivery service focused on B2B and small businesses.

Canonical page: [https://chrome-stats.com/d/com.kwik.customer](https://chrome-stats.com/d/com.kwik.customer)

## Overview

- **ID:** `com.kwik.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Africa Delivery Technologies SAS
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 285,713
- **Rating:** 3.63 / 5 (1,992 ratings)
- **Version:** 1.5.6.36
- **Last updated:** 2026-08-27
- **First published:** 2019-07-09
- **Publisher country:** FR
- **Size:** 34 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.kwik.customer)
- **Website:** [https://kwik.delivery](https://kwik.delivery/)
- **Privacy policy:** [http://kwik.delivery/privacy-policy](http://kwik.delivery/privacy-policy)

## Description

**Kwik Delivery** is a premier on-demand last mile delivery service based in Nigeria, specializing in urban deliveries for businesses and individuals. Their fleet of motorcycles, known as kwiksters, can carry up to 25Kg in specialized boxes, ensuring quick, efficient, and cost-effective deliveries tailored to small and B2B customers.

Starting November 2020, Kwik expanded their capacity by introducing larger vehicles to the fleet, including wagons that carry 500kg, vans ranging from 1.5 to 2 tons, and trucks capable of handling 3 to 5 tons of cargo. These additions allow Kwik Delivery to cater to larger item shipments, maintaining their commitment to speed and reliability across Nigerian urban areas.

## Rankings

- #133,284 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.kwik.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report that Kwik Delivery had a promising start with quick deliveries and a good interface. However, multiple reviews highlight persistent technical problems like lag and OTP failures, unreliable delivery with delays and cancellations, and unsatisfactory customer service. Payment processing issues and problems with setting or changing locations cause further frustration. Overall, the app presents significant reliability and usability challenges that detract from the user experience.

### Pros

- Initially reliable and quick delivery service when the app started.
- User-friendly interface design as perceived by some users.

### Cons

- Frequent technical issues including app lagging, crashing, and OTP verification problems.
- Unreliable delivery service with frequent delays, cancellations, and package mishandling.
- Poor customer service and unprofessional handling of complaints and refunds.
- Payment issues such as being debited before order fulfillment, inability to add cards, and failed transactions.
- Inaccurate location settings and difficulties in setting or changing addresses within the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.kwik.customer)