# KNOW HK

> KNOW HOUSEKEEPING helps automate daily housekeeping activities.

Canonical page: [https://chrome-stats.com/d/com.knowhk.android](https://chrome-stats.com/d/com.knowhk.android)

## Overview

- **ID:** `com.knowhk.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Knowcross Ltd
- **Category:** PRODUCTIVITY
- **Downloads:** 26,088
- **Rating:** 4.67 / 5 (72 ratings)
- **Version:** 1.35.1
- **Last updated:** 2025-07-09
- **First published:** 2014-09-11
- **Publisher country:** GB
- **Size:** 9.29 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.knowhk.android)
- **Website:** [http://www.knowcross.com](http://www.knowcross.com/)
- **Privacy policy:** [https://www.unifocus.com/en/privacy-policy](https://www.unifocus.com/en/privacy-policy)

## Description

**KNOW HK** is a powerful Chrome extension designed to automate daily housekeeping activities in hotels, significantly enhancing productivity and reducing costs. It simplifies time-consuming tasks such as setting room cleaning sequences, sharing guest preferences with attendants, tracking staff, and updating room status directly in the Property Management System (PMS).

The tool promotes sustainable practices by enabling environmentally friendly cleaning programs based on guest preferences, thereby supporting hotels' go-green initiatives. Supervisors gain a full 360-degree view of their sections, can quickly re-assign rooms, handle rush requests, perform inspections, and manage guest special requests efficiently. Attendants benefit from clear cleaning priorities, access to guest information and SOPs, and direct communication with supervisors, all leading to streamlined operations and enhanced guest experiences.

By reducing paper use and eliminating unnecessary phone calls between housekeeping, floor staff, and front office, KNOW HK modernizes hotel operations and fosters a more efficient, connected housekeeping team.

## Rankings

- #391,135 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SET_WALLPAPER`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

Users appreciate the app's efficiency and its ability to save time by managing tasks and teams remotely. However, multiple users report significant performance issues such as delays, login problems after updates, frequent refreshing, and difficulties opening task sheets. These issues affect usability across different devices, making the app unreliable for some users.

### Pros

- App is efficient and a time saver for managing tasks remotely.
- Allows team management while on the move, eliminating the need for paper tracking.
- Some users find the app excellent and appreciate its functionality.

### Cons

- App experiences delays and is not smooth on certain devices like Tecno Spark Go 1.
- Problems with login after updates, affecting both laptop and smartphone users.
- App frequently refreshes and takes a long time during inspections, indicating performance issues.
- Task sheets cannot be opened, leading to usability problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.knowhk.android)