Kia Customer Visual Guide

Name: Kia Customer Visual Guide
Rating: 3.2 (48 reviews)
Author: Kia Corporation

By: Kia Corporation

Kia Customer Visual Guide (KCVG)

Features & Capabilities

Before installing this app, please uninstall the previous app installed from KCVG website.

This app provides visual explanations for Kia customers who are experiencing car troubles.

[Key Features]
- Detailed explanations of automobile parts via 360 VR
- Detailed explanations of automobile parts via the System menu
- Explanations of various automobile malfunctions
- Feedback & e-mail

This app is for approved members of Kia Corp only.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

2.9.7 Last updated: 2022-05-19

Creation date:

2021-12-20

Publisher country:

Email:

as*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 527,453 ▼ 1,958

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Kia Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.kia.kcvg2

Email:

as*****@gmail.com

Website:

https://kcvg.kia.com

User Reviews

Reviews for Kia Customer Visual Guide are mixed but lean positive overall, with several users calling the app 'Good' or 'Excellent.' Common concerns include content gaps (no info for Sorento pre-2021), registration/dealer data missing (NZ), and performance issues (long download and slow startup). A few testers criticized accessibility for customers and questioned overall quality. While some users appreciate the concept, notable gaps in content, reliability, and usability reduce usefulness.

Pros

Overall positive reception: multiple reviews describe the app as Good / Excellent / Very good.
Some reviewers express favorable impressions, indicating perceived usefulness.

Cons

Content gaps: No information for Sorento before 2021.
Registration and dealer data gaps: Missing New Zealand dealer name preventing registration.
Performance issues: Took long to download and startup slowly.
Perceived lack of accessibility for customers: app seen as dealer-focused.
General quality concerns: some reviews describe the app as bad/useless or similar to their cars.