# HelpDesk

> Manage support tickets, incidents, and service requests efficiently.

Canonical page: [https://chrome-stats.com/d/com.kemis.helpdesk](https://chrome-stats.com/d/com.kemis.helpdesk)

## Overview

- **ID:** `com.kemis.helpdesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Dhanush Infotech Pvt Ltd
- **Category:** COMMUNICATION
- **Downloads:** 7
- **Last updated:** 2026-07-17
- **First published:** 2026-07-17
- **Publisher country:** IN
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.kemis.helpdesk)
- **Privacy policy:** [https://helpdesk-pro.dhanushinfotech.com/privacy](https://helpdesk-pro.dhanushinfotech.com/privacy)

## Description

HelpDesk is a business application that helps organizations manage customer support requests, incidents, complaints, and service requests from a single platform.<br><br>Key features:<br><br>Create and track support tickets<br>Assign and prioritize tickets<br>Role-based access for administrators, managers, agents, and users<br>Attach documents and images to tickets<br>Receive notifications on ticket updates<br>Monitor ticket status and SLA compliance<br>View dashboards and reports<br>Secure authentication and user management<br><br>HelpDesk improves collaboration between support teams and customers by providing a centralized system for issue tracking and resolution. The application helps organizations improve response times, monitor support performance, and maintain complete ticket history.

## Rankings

- #2,877,264 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.kemis.helpdesk)