# KT-Helpdesk

> Helpdesk Application

Canonical page: [https://chrome-stats.com/d/com.keestrack.helpdesk](https://chrome-stats.com/d/com.keestrack.helpdesk)

## Overview

- **ID:** `com.keestrack.helpdesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Keestrack
- **Category:** BUSINESS
- **Downloads:** 4
- **Version:** 1.1.0
- **Last updated:** 2026-09-04
- **First published:** 2026-07-24
- **Publisher country:** IT
- **Size:** 33 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.keestrack.helpdesk)
- **Website:** [https://www.keestrack.com/](https://www.keestrack.com/)
- **Privacy policy:** [https://app.keestrack.it:543/privacy-policy](https://app.keestrack.it:543/privacy-policy)

## Description

Streamline your customer support and internal service request with Helpdesk, the all-in-one mobile Helpdesk solution. Designed for helping out resolve the ticket.<br><br>Whether you&#39;re managing customer queries or internal IT issues, Helpdesk gives you the tools to track, prioritize, and resolve tickets seamlessly right from your mobile device.<br><br>Key Features:<br>• Real-Time Ticket Management: Create, view, assign, and update support tickets on the go.<br>• Instant Notifications: Get push notifications for new tickets, customer replies, and critical updates.<br>• Ticket Prioritization &amp; Categorization: Organize requests by urgency, department, or custom tags to keep your queue structured.<br>• Collaborative Notes: Add internal notes for team members to collaborate before responding to clients.<br>• Search &amp; Filter: Quick-search through past issues and filter by status, assignee, or priority.<br><br>Download Helpdesk today to take control of your support queue and elevate your helpdesk workflow!

## Rankings

- #2,963,025 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.keestrack.helpdesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.keestrack.helpdesk)