# NaviLink

> One app: homeowners control easily, installers manage customers smarter.

Canonical page: [https://chrome-stats.com/d/com.kdnavien.navilink](https://chrome-stats.com/d/com.kdnavien.navilink)

## Overview

- **ID:** `com.kdnavien.navilink`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** KD Navien
- **Category:** LIFESTYLE
- **Downloads:** 20,583
- **Rating:** 3.58 / 5 (227 ratings)
- **Version:** 2.02.01
- **Last updated:** 2026-03-26
- **First published:** 2016-03-29
- **Publisher country:** KR
- **Size:** 37 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.kdnavien.navilink)
- **Website:** [https://www.navieninc.com](https://www.navieninc.com/)
- **Privacy policy:** [https://privacy.naviensmartcontrol.com/docs/view?serviceCode=12&docType=P](https://privacy.naviensmartcontrol.com/docs/view?serviceCode=12&docType=P)

## Description

## What NaviLink does
NaviLink is a unified platform that connects homeowners and installers, making home comfort management easier for both sides. For homeowners, it links boilers, water heaters, HVAC, and water treatment devices into one intuitive interface to monitor status, track energy usage, control systems remotely, and schedule automations for comfort and efficiency. For installers, NaviLink provides map-based device management and real-time status views to quickly service multiple customer devices from a single dashboard, along with fault-aware searches to prioritize troubleshooting and improve response times.

This single app delivers maintenance alerts and performance updates, while keeping customer data secure and accessible where it’s needed—whether at the home or in the office.

## Rankings

- #429,258 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_CREDENTIALS`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.kdnavien.navilink.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users praise the app's basic temperature control, scheduling, and monitoring features. However, many report major issues with the installation and Wi-Fi connection process, resulting in app crashes or inability to connect. The interface is often described as confusing, limited in functionality, and lacking detailed guides. There is no support for Google Home or widgets for quick control, and customer support is inadequate. Overall, while the app delivers essential functions, it is considered poorly designed, outdated, and frustrating to use.

### Pros

- Provides basic temperature control and on/off functionality.
- Allows scheduling of the recirculation pump to some extent.
- Useful for monitoring running temperatures and some device data.
- Stable connection once setup is successful in some cases.

### Cons

- Difficult and glitchy installation and Wi-Fi connectivity setup, often failing to list or connect to access points.
- Lack of integration with Google Home and no widget or shortcut for quick 'Hot Button' recirculation control.
- Poor user interface: confusing, clumsy, and lacks detailed instructions or useful usage information.
- Limited app functionality: cannot run 'Hot Button' and schedules simultaneously, minimal controls for settings beyond temperature changes.
- App is outdated and lacks updates, with poor customer support and no clear troubleshooting guidance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.kdnavien.navilink)