# KA-SERVICE > Service app for KAMPL Engineers to handle service calls & installations Canonical page: [https://chrome-stats.com/d/com.kampl.serviceengineerapp](https://chrome-stats.com/d/com.kampl.serviceengineerapp) ## Overview - **ID:** `com.kampl.serviceengineerapp` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Klug Avalon Mechatronics Pvt. Ltd - **Category:** TOOLS - **Downloads:** 29 - **Version:** 3.0.2 - **Last updated:** 2026-09-09 - **First published:** 2026-05-01 - **Publisher country:** IN - **Size:** 58 MB - **Data as of:** 2026-09-13 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.kampl.serviceengineerapp) - **Website:** [https://klugavalon.com](https://klugavalon.com/) - **Privacy policy:** [https://kampl-automation-apps.github.io/kampl-service-engg-privacy-policy/](https://kampl-automation-apps.github.io/kampl-service-engg-privacy-policy/) ## Description KAMPL-Service supports the complete service lifecycle of crane safety devices manufactured by Klug Avalon Mechatronics Pvt. Ltd.

Our company provides crane safety devices to leading Indian OEMs such as ESCORTS, ACE, L&T, as well as directly to end customers across India. We are also responsible for installation and after-sales service of these devices at OEM facilities and customer sites, as per our service agreements.

To support this, we maintain a strong network of service engineers across India.

⚙️ Service Workflow
Customer Support Request
Customers contact the KAMPL support team when they face an issue with the device.
Remote Resolution (If Possible)
The support/admin team first tries to resolve the issue over a call.
Service Ticket Assignment
If on-site support is required, a service ticket is created and assigned to the nearest available service engineer.
On-Site Service Execution
The service engineer visits the customer or OEM site to diagnose and resolve the issue.
Installation & Device Handling
Engineers also perform installations at OEM plants and customer locations, including QR code-based device identification.
Service Reporting
Engineers fill service details in the app
Generate a digital service report (PDF)
Capture customer acknowledgement
Offline/Manual Support
In cases where mobile usage is restricted, engineers can upload manually filled service reports or captured images later. ## Rankings - #2,462,390 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.CAMERA` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_AUDIO` - `android.permission.SYSTEM_ALERT_WINDOW` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_EXTERNAL_STORAGE` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.kampl.serviceengineerapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Similar extensions and apps - [Kanchan Service App](https://chrome-stats.com/d/com.kanchanapp) — 36 users - [KAMCO Service Booking App](https://chrome-stats.com/d/com.kamcoindia.booking) — 48 users - [Service Engineer](https://chrome-stats.com/d/com.Clikekartservice.wox) — 30 users - [KCPL Service & IOT](https://chrome-stats.com/d/com.torai.kcplservice) — 101 users - [ACE Crane](https://chrome-stats.com/d/com.acecrane.software) — 151 users - [Ksvl Service](https://chrome-stats.com/d/com.sc.ksvlservices) — 18 users - [K-Service](https://chrome-stats.com/d/com.kubotausa.kservice) — 8,378 users, 2.09 / 5 - [SS Engineers Care](https://chrome-stats.com/d/com.ssengineers.care) — 61 users - [KAM Safety App](https://chrome-stats.com/d/com.kam.safetyapp) — 2,461 users - [Kaamsey](https://chrome-stats.com/d/com.kaamsey.inspection) — 106 users - [KAPS](https://chrome-stats.com/d/com.kapstranspvtltd.kaps) — 2,150 users - [EasyKam - Services on Doorstep](https://chrome-stats.com/d/com.homeservices.easykam) — 156 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.kampl.serviceengineerapp)