# Access by KAI

> PT Kereta Api Indonesia (Persero) Official Mobile Aplication for Android

Canonical page: [https://chrome-stats.com/d/com.kai.kaiticketing](https://chrome-stats.com/d/com.kai.kaiticketing)

## Overview

- **ID:** `com.kai.kaiticketing`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** PT. Kereta Api Indonesia
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 31,468,230
- **Rating:** 4.73 / 5 (546,963 ratings)
- **Version:** 6.19.5
- **Last updated:** 2026-08-10
- **First published:** 2014-07-15
- **Publisher country:** ID
- **Size:** 134 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.kai.kaiticketing)
- **Website:** [https://www.kai.id](https://www.kai.id/)
- **Privacy policy:** [https://apps.kereta-api.co.id/termcondition/privacypolicy/ID](https://apps.kereta-api.co.id/termcondition/privacypolicy/ID)

## Description

The Access by KAI application is the official mobile app from PT Kereta Api Indonesia (Persero) designed to simplify all your train travel needs in Indonesia. Users can effortlessly book intercity, local, LRT Jabodebek, KCI, airport, and fast train tickets in one place. The app features a Connecting Train menu for scheduling compatible connecting trains efficiently.

Manage your bookings with ease by adding tickets bought through external channels, rescheduling, cancellation, transferring tickets, or printing e-boarding passes directly via the app. Enjoy the Railpoin loyalty program offering rewards redeemable for train tickets or merchant offers.

Access by KAI also enhances your travel lifestyle with entertainment streaming (online and offline via train WiFi), trip planning assistance, online payment options (PPOB), and Railfood for pre-ordering food and beverages. Intermodal transport integration enables seamless booking of taxis and buses alongside train travel.

Download Access by KAI to experience comprehensive, convenient, and enjoyable train travel across Indonesia.

## Rankings

- #4,903 — Overall
- #181 — Top app in Indonesia

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.AUDIO_CAPTURE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.RESOURCE_PROTECTED_MEDIA_ID`
- `android.permission.VIBRATE`
- `android.permission.VIDEO_CAPTURE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.kai.kaiticketing.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.kai.kaiticketing.permission.PROCESS_PUSH_MSG`
- `com.kai.kaiticketing.permission.PUSH_PROVIDER`

## Review summary

Reviewers praise the app as a generally helpful train-ticketing tool that is improving, but repeatedly report instability, login/verification problems, payment issues, and booking blockers (seat availability and multi-passenger limits). Upgrade prompts add friction. Overall sentiment is mixed: potential with ongoing fixes but significant reliability concerns.

### Pros

- Great app for train ticketing
- Helpful for ticketing and planning trips
- Getting better, with integration of multiple train types
- Friendly and easy to use

### Cons

- Frequent bugs and instability causing loading failures and failed bookings
- Login/logout problems and verification failures (including NIK mismatch and data loss on errors)
- Payment issues and limited options (cannot pay with common methods like QRIS/BCA or Gopay; Kai Pay problems)
- Booking flow problems: seat availability and multi-passenger bookings often not working; local schedule data not loading
- Repeated upgrade prompts to basic membership and upgrade failures

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.kai.kaiticketing)