# J&T VIP

> J&T Express - Express Your Online Business

Canonical page: [https://chrome-stats.com/d/com.jtexpress.ThClient](https://chrome-stats.com/d/com.jtexpress.ThClient)

## Overview

- **ID:** `com.jtexpress.ThClient`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** J&T Express Thailand
- **Category:** SHOPPING
- **Downloads:** 2,474,877
- **Rating:** 3.82 / 5 (11,364 ratings)
- **Last updated:** 2026-09-04
- **First published:** 2019-01-15
- **Publisher country:** TH
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.jtexpress.ThClient)
- **Website:** [https://www.jtexpress.co.th](https://www.jtexpress.co.th/)
- **Privacy policy:** [https://jtexpress.co.th/terms-and-conditions/privacy-policy](https://jtexpress.co.th/terms-and-conditions/privacy-policy)

## Description

**J&T VIP** is the J&T Express app for managing online business shipments. Track parcels by entering a shipment number or scanning a barcode, send single or multiple parcels, search orders, and request courier pickups at a chosen location.

The app also helps users file next-day parcel claims, estimate shipping costs, locate nearby J&T branches with navigation, and contact customer service. VIP users can access shipment statistics and a COD calendar to review parcel totals and daily cash-on-delivery information.

## Rankings

- #39,402 — Overall

## Review summary

Users consistently report very poor customer service, with unresponsive staff and lack of communication. The app itself is buggy, often failing to open or allowing login. Tracking parcels is unreliable and delivery promises are frequently unmet, leading to lost or delayed packages. Additionally, fake contact numbers in the app exacerbate customer frustration.

### Cons

- Terrible customer service with unhelpful staff and poor communication.
- App frequently fails to open or login properly, causing user frustration.
- Unable to track parcels effectively through the app.
- Delivery service is unreliable with missed deadlines and parcels getting stuck or lost.
- Fake or incorrect contact numbers provided in the app causing further issues.

## Similar extensions and apps

- [J&T Express](https://chrome-stats.com/d/com.jtexpress.customer.th) — 87,616 users
- [J&T VIP Malaysia](https://chrome-stats.com/d/com.jtexpress.myscustomer) — 27,734 users
- [J&T Express](https://chrome-stats.com/d/com.jtexpress.customer.vn) — 253,363 users
- [J&T Express VN Pro](https://chrome-stats.com/d/com.jt.customer.vietnam) — 412,926 users
- [J&T Malaysia](https://chrome-stats.com/d/com.jtexpress.MyClient) — 2,148,455 users
- [J&T Express Arab](https://chrome-stats.com/d/com.yunlu.uae) — 352,337 users, 1.80 / 5
- [J&T Mexico](https://chrome-stats.com/d/com.jtexpress.mexicocustomer) — 301,023 users, 2.50 / 5
- [J&T Portal](https://chrome-stats.com/d/com.jitu.station.malaysia) — 7,414 users
- [J&T Express VIP Indonesia](https://chrome-stats.com/d/com.jnt.vipa) — 264,176 users
- [J&T Home](https://chrome-stats.com/d/com.jitu.station.philippines) — 49,582 users
- [J&T Singapore](https://chrome-stats.com/d/com.jtexpress.sg.superapp) — 42,958 users
- [J&T Egypt](https://chrome-stats.com/d/com.jtexpress.egyptcustomer) — 59,480 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.jtexpress.ThClient)