Total ratings
2.95 (Rating count: 15,803)
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Review summary
Pros
- Fast app startup/opening
- Generous cashback/rewards on payments
- Some users perceive the app as secure
Cons
- Frequent login/registration failures due to connection abnormality
- SMS verification codes or verification flow often fail to proceed
- App crashes/instability, including during login or money transfers
- Identity verification and real-name authentication issues, including foreign residents' IDs being rejected
- Payment processing issues that can cause orders to be canceled (e.g., Shopee payments not completing)
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User Reviews
Recent rating average: 2.30
All time rating average: 2.95
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-05-25 | 希望支援中国大陆、香港地区、澳门地区手机门号注册以及这些地区的身份证进行实名认证。这是需要改进的地方。 | ||
| 希望支援中国大陆、香港地区、澳门地区手机门号注册以及这些地区的身份证进行实名认证。这是需要改进的地方。 | |||
| 2026-05-17 | very good | ||
| very good | |||
| 2026-05-05 | i cannot log in. when i fill in the verification number, the result is always "CONNECTION ERROR, PLEASE LOG IN AGAIN" at the bottom of the page. im foreigner and i cannot speak chinesse if i must call the contact center. | ||
| i cannot log in. when i fill in the verification number, the result is always "CONNECTION ERROR, PLEASE LOG IN AGAIN" at the bottom of the page. im foreigner and i cannot speak chinesse if i must call the contact center. | |||
| 2026-04-30 | worst app i cant even register always said communication error 🫤 | ||
| worst app i cant even register always said communication error 🫤 | |||
| 2026-04-20 | 請加入支援國外信用卡綁定,為何只能綁國內卡?故步自封。。 | ||
| 請加入支援國外信用卡綁定,為何只能綁國內卡?故步自封。。 | |||
| 2026-04-17 | nice | ||
| nice | |||
| 2026-04-08 | can't open it | ||
| can't open it | |||
| 2026-03-12 | can't even register..I get code via text message and then 連線異常重新登入 every time | ||
| can't even register..I get code via text message and then 連線異常重新登入 every time | |||
| 2026-02-07 | always when i log in they always log-in connection failed🤬🤬 | ||
| always when i log in they always log-in connection failed🤬🤬 | |||
| 2026-02-02 | I can't use the verification that you are sending to my phone no..and now all my orders are in shoppe and are cancelled because of JKO pay. | ||
| I can't use the verification that you are sending to my phone no..and now all my orders are in shoppe and are cancelled because of JKO pay. | |||
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