# JEM Mitra - Customer App

> Raise service requests, track repairs and approve part replacements.

Canonical page: [https://chrome-stats.com/d/com.jem.customer](https://chrome-stats.com/d/com.jem.customer)

## Overview

- **ID:** `com.jem.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Fleetwise
- **Category:** AUTO\_AND\_VEHICLES
- **Downloads:** 34
- **Last updated:** 2026-05-22
- **First published:** 2026-05-22
- **Publisher country:** IN
- **Data as of:** 2026-09-08
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.jem.customer)
- **Website:** [https://www.jem.energy](https://www.jem.energy/)
- **Privacy policy:** [https://www.jem.energy/privacy-policy](https://www.jem.energy/privacy-policy)

## Description

JEM Mitra is the official customer app from Jupiter Electric Mobility for vehicle owners.<br><br>The app allows JEM customers to easily raise service requests, track repair progress, and stay informed about their vehicle’s service status.<br><br>With JEM Mitra, customers can communicate with the service team, approve part replacements, and monitor the complete repair process directly from their mobile phone.<br><br>Raise Service Requests<br><br>Easily create service requests for your vehicle and report issues directly to the JEM service team.<br><br>Track Service Status<br><br>Monitor the progress of your vehicle repair in real time and stay updated on every stage of the service process.<br><br>Approve Part Replacements<br><br>Receive notifications when spare parts need to be replaced and provide consent directly through the app.<br><br>Transparent Service Updates<br><br>Stay informed with updates from technicians regarding the work being performed on your vehicle.<br><br>Vehicle Service History<br><br>View past service records and maintain a digital history of repairs and maintenance.

## Rankings

- #2,383,940 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.jem.customer)