JCPenney – Shopping & Deals

Shop clothes, shoes, bedding, home & more. Save with exclusive deals & rewards!

"JCPenney – Shopping & Deals" is an Android app that allows you to shop for clothes, shoes, and home goods while saving with exclusive offers and rewards. Enjoy online shopping, manage your JCPenney credit card, and use coupons easily. Get notified about the latest trends and discounts with just a tap!

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By:: Penney OpCo LLC
Downloads:: 10,585,510+ 9.94K
Rating:: 4.25

(112,755) 28 new ratings
Version:: 11.31.0 (Last updated: 2025-04-21)
Version code:: 113100
Creation date:: 2012-02-03
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.BLUETOOTH_CONNECT
android.permission.BLUETOOTH_SCAN
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Size:: 54.51M
Email:: su*****@jcp.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 6 hours ago

Ranking

# 11,581 ▼ 19

Other rankings

#91 in Shopping (Free) ▼ 8

User reviews

Users commonly praise the JCPenney app for ease of navigation, access to coupons, and combining rewards and account management. However, multiple reviews highlight significant issues such as frequent crashes, slow performance, problematic logins, and unreliable cart and checkout functions. Rewards and coupons often don't apply properly, and pricing inconsistencies frustrate users. Customer service is criticized for poor support. Credit card management via the app also faces complaints about unexpected limit reductions and linking difficulties. Despite these drawbacks, users appreciate the variety of products and convenience of booking appointments and managing points through the app.

Pros

App offers easy navigation and shopping experience when functioning properly.
Good for accessing coupons, deals, and syncing with rewards.
Allows booking salon appointments directly in the app.
Provides access to points and credit card account management in one place.
Offers a wider variety of sizes, colors, and styles than in-store shopping.

Cons

Frequent app crashes, freezes, and slow loading times causing frustration.
Problems with login and repeated session timeouts requiring re-login.
Issues with cart functionality such as inability to add items or cart showing empty despite items being added.
Coupons and rewards often fail to apply or are lost; problems with tracking orders and shipment notifications.
Misleading or inconsistent pricing between app, in-store, and checkout; sometimes bait and switch scenarios.
Poor customer service and lack of responsiveness to reported problems.
Credit card related issues including lowered limits without warning and difficulties linking card to app.

Recent reviews

It keeps kicking me out. Good for coupons. I like the sync with the rewards. Update: 1-30-25 I don't see an option for entering a pin before entering your app. So if someone happens to get your phone while it's open your account is vulnerable to purchases, card number, address, and points.

C J (Toupee), 2025-01-30

This app is not reliable. Login incorrect over and over. Pages not loading then throwing you out of the app. Problems checking out. I get the message "unable to connect please try later" frequently. No other app has problems at the time so its not a connection issue on my side. Anyway, it's not worth the aggravation especially when you loose discounts once you are able to login either because the sale ended or the item is no longer available.