# SwabhiPro > Simplify support ticket management, resolve customer queries, and track status. Canonical page: [https://chrome-stats.com/d/com.itpl.resolvehub](https://chrome-stats.com/d/com.itpl.resolvehub) ## Overview - **ID:** `com.itpl.resolvehub` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Infoyashonand Technology Pvt Ltd - **Category:** COMMUNICATION - **Downloads:** 50 - **Last updated:** 2026-08-07 - **First published:** 2026-07-23 - **Publisher country:** IN - **Data as of:** 2026-09-06 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.itpl.resolvehub) - **Privacy policy:** [https://www.termsfeed.com/live/3370daef-4557-4bff-9df7-35bbcf82536c](https://www.termsfeed.com/live/3370daef-4557-4bff-9df7-35bbcf82536c) ## Description SwabhiPro is a modern, collaborative support ticket and service management application designed to simplify communication and streamline issue resolution between customers, support teams, and administrators.

Whether you are a customer seeking quick assistance, a support representative managing a task queue, or an administrator supervising operations, SwabhiPro provides a centralized hub to get things resolved efficiently.

KEY FEATURES:

1. For Customers:
* Easy Ticket Creation: File support tickets in seconds. Provide a title, choose a category, write a description, and optionally upload image attachments/screenshots to explain the issue clearly.
* Real-time Tracking: Monitor the progress of your tickets from "Open" and "In Progress" to "Resolved" and "Closed."
* Multilingual Support: Switch languages seamlessly (including English and Marathi) for a personalized and localized experience.

2. For Support & Service Representatives:
* Centralized Queue: View open tickets in real time and assign/claim them instantly.
* Status Management: Update ticket progress, log resolution details, and coordinate with customers directly.
* Departmental Routing: Keep workflows organized with filters for support, billing, technical assistance, and more.

3. For Administrators:
* Performance Dashboard: Access high-level analytics, view active tickets, and monitor overall support activity.
* User Management: Oversee internal staff roles, manage employee directories, and assign user permissions.
* Broadcast Announcements: Publish and push system-wide notices or target announcements directly to customers or support teams.

ADDITIONAL HIGHLIGHTS:
* Powered by Firebase: Secure sign-ins, real-time Firestore database synchronization, and reliable file uploads via Firebase Storage.
* Push Notifications: Stay informed with instant alerts via Firebase Cloud Messaging (FCM) whenever a ticket status changes or an announcement is made.
* Modern User Interface: Sleek, intuitive, and responsive design tailored for a premium user experience.

Resolve issues faster, stay connected with your team, and simplify your support workflows. Download SwabhiPro today! ## Rankings - #2,240,847 — Overall ## Similar extensions and apps - [Keabis Helpdesk](https://chrome-stats.com/d/com.keabis.sfm.helpdesk) — 3,252 users - [SW Tickets](https://chrome-stats.com/d/com.swticket) — 1,233 users - [Byteskart](https://chrome-stats.com/d/com.getbravoshop.app.byteskartllc) — 917 users - [Sowbaghya](https://chrome-stats.com/d/com.sowbaghya.app) — 150 users - [SDS Ticketing](https://chrome-stats.com/d/com.sds.tickiting_system) — 2 users - [Trouble Shooter](https://chrome-stats.com/d/com.akshaykasar.CustomerSupport) — 13 users - [Assistant](https://chrome-stats.com/d/io.samirgroup.ticketingapp) — 876 users - [Assistant](https://chrome-stats.com/d/io.samirgroup.ticketingapp.egypt) — 19 users - [Service Desk](https://chrome-stats.com/d/com.smartway.servicedesk) — 3 users - [Pro-Ticket](https://chrome-stats.com/d/com.pro_ticketing_system) — 984 users - [SLL- Ticketing](https://chrome-stats.com/d/com.seabird.ticketing) — 146 users - [Pamoja Tickets](https://chrome-stats.com/d/com.ticketing.techrasystems.com) — 68 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.itpl.resolvehub)