# ITarian Mobile

> ITarian Mobile is a mobile version of ITarian platform.

Canonical page: [https://chrome-stats.com/d/com.itarian](https://chrome-stats.com/d/com.itarian)

## Overview

- **ID:** `com.itarian`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ITarian LLC
- **Category:** TOOLS
- **Downloads:** 17,133
- **Rating:** 2.89 / 5 (108 ratings)
- **Version:** 1.19.5
- **Last updated:** 2023-08-25
- **First published:** 2018-10-27
- **Publisher country:** US
- **Size:** 8.10 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.itarian)
- **Website:** [http://www.itarian.com/](http://www.itarian.com/)
- **Privacy policy:** [https://www.itarian.com/policies/privacy-policy.php](https://www.itarian.com/policies/privacy-policy.php)

## Description

ITarian Mobile is the mobile version of the ITarian platform, designed to help you manage customer support tickets seamlessly while on the move. With this free app, you can create new tickets, edit existing ones, and view an overview of all your tickets categorized by status—open, assigned, overdue, or unassigned.

Stay connected with real-time notifications and alerts for ticket updates directly on your mobile device. ITarian Mobile provides an easy and efficient way to support your customers anytime and anywhere. For more information or to schedule a product demo, visit [ITarian's official website](http://www.itarian.com/).

## Rankings

- #458,776 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.comodo.one.servicedesk.gcm.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.itarian.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users report issues with logging into the ITarian Mobile app due to database or user not found errors. The app crashes when accessing tickets and is limited to ticket management only. Users desire remote control, device management, patch management, and other RMM features similar to the desktop version. Frequent updates and feature additions are requested as the app currently lacks core functionalities. Despite these issues, the app serves as a basic ticket manager and allows account creation and email alerts.

### Pros

- App allows ticket management
- Users can create accounts and receive email alerts

### Cons

- App frequently crashes when opening tickets
- Cannot login due to 'database not found' or 'user not found' errors
- Only supports ticket management, lacking remote control, device management, and patch management features
- App lacks important RMM and MSP features available in the desktop/web versions
- App is not frequently updated, with last update over 8 months ago

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.itarian)