# Intoxalock: Ignition Interlock

> Manage all the important features of your Intoxalock account - anytime, anywhere

Canonical page: [https://chrome-stats.com/d/com.intoxalock.mobileapp](https://chrome-stats.com/d/com.intoxalock.mobileapp)

## Overview

- **ID:** `com.intoxalock.mobileapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Intoxalock
- **Category:** BUSINESS
- **Downloads:** 391,922
- **Rating:** 1.99 / 5 (1,719 ratings)
- **Version:** 7.1.0
- **Last updated:** 2026-07-16
- **First published:** 2019-05-16
- **Publisher country:** US
- **Size:** 58 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.intoxalock.mobileapp)
- **Website:** [http://www.intoxalock.com](http://www.intoxalock.com/)
- **Privacy policy:** [https://www.intoxalock.com/privacy-policy/](https://www.intoxalock.com/privacy-policy/)

## Description

The Intoxalock: Ignition Interlock Chrome extension allows users to effortlessly manage their Intoxalock device accounts from anywhere. This intuitive app provides self-service access to vital account features, helping users stay compliant and informed. Key functionalities include tracking account status with prompts for necessary actions, quick payment options for upcoming statements, and timely calibration reminders with the ability to order calibrations directly through the app.

Users can also contact their service center easily, store all DUI-related contacts in one place, view and sign lease agreements, request lockout resets, and access helpful information about using their interlock device effectively. Compatible with both iOS and Android devices, this extension simplifies managing ignition interlock responsibilities for a hassle-free experience.

## Rankings

- #113,287 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.intoxalock.mobileapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

The Android app is repeatedly down and unreliable, with login and server errors, and ongoing outages. Customers also report poor support responsiveness, device-induced lockouts and false readings, surprising charges and lockout fees, and battery drainage. Very few positive notes beyond scattered mentions of customer service. Overall, the app’s reliability, support, and pricing practices are the main pain points, suggesting a need for improved app stability, more responsive help, and transparent, fair pricing to reduce lockouts and vehicle disruption.

### Pros

- Some reviewers report good customer service.

### Cons

- Frequent app outages and downtime: internal server errors, app won’t open, and offline periods lasting days.
- Poor or hard-to-reach customer support, with slow responses and unhelpful assistance.
- Device-related issues causing car problems and lockouts, including false readings and frequent recalibration needs.
- Hidden charges and high fees, including lockout charges and ongoing payments.
- Battery drain on vehicles after installation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.intoxalock.mobileapp)