iA Mobile

Name: iA Mobile
Rating: 4.782051 (11642 reviews)
Author: Industrielle Alliance

Your group insurance benefits and savings at your fingertips

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iA Mobile by iA Financial Group empowers users to easily manage their group insurance and retirement savings directly from their smartphones. The app allows secure claim submission with receipt uploads, claim tracking, and the use of health spending accounts for reimbursements. Users can check eligibility of healthcare providers, prescription drug coverage, estimate reimbursements, locate pharmacies with drug price comparisons, use their device as an insurance card, and obtain travel insurance proofs. For retirement savings, iA Mobile enables tracking of savings goals, investment returns, voluntary contributions to group RRSP, TFSA, or VRSP plans, transaction history review, and beneficiary management. Functionality adapts based on employer-selected plans. Individual savings are also supported with viewing investment balances and accessing electronic documents. Registration with My Client Space is required for full access. Learn more at ia.ca/iamobile.

App Health & Fitness Financial Services Productivity Utilities

By:

Industrielle Alliance

Downloads:

337,294 1.31K

Rating:

4.78

(11,642) 66 new ratings

Version:

5.28.0 Last updated: 2025-05-21

Version code:

1998526

Creation date:

2013-06-11

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.WAKE_LOCK
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE

Size:

79.14MB

Email:

mo*****@ia.ca

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

18 hours ago

Ranking

# 108,545 ▲ 30

User reviews

Users appreciate the app's basic functionality for submitting claims and easy access to insurance information. However, many report frequent login difficulties and service outages, especially at night. The app suffers from crashes during claim processes and a confusing user interface that makes finding coverage information challenging. Several users find key features like attaching documents or viewing detailed coverage unavailable in the app, forcing them to use the website. Overall, it is seen as slow, unreliable, and lacking important functionality, though some still find it useful for basic tasks.

Pros

Easy to access and friendly to use for basic functions.
Good for submitting medical expense claims and accessing reimbursements.
Basic and fast app that doesn't use a lot of memory.
Allows access to most needed insurance information and features.
Simple login feature including fingerprint authentication appreciated by some users.

Cons

Frequent login and service unavailability issues, especially at night.
App crashes or logs out during claim submissions, especially when uploading receipts or images.
Poor user interface and navigation: hard to find coverage details or search for medications.
Lack of functionality compared to the website, requiring users to complete tasks online (e.g., attaching supporting documents).
Slow performance and app frequently fails to load key information like insurance cards or coverage details.