# IDS Service Mobile

> Manage service and part operations on the go — work order, jobs & more.

Canonical page: [https://chrome-stats.com/d/com.idsastra.idsg3mobile](https://chrome-stats.com/d/com.idsastra.idsg3mobile)

## Overview

- **ID:** `com.idsastra.idsg3mobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Constellation Dealer
- **Category:** BUSINESS
- **Downloads:** 13,841
- **Rating:** 1.69 / 5 (121 ratings)
- **Version:** 26.6.1
- **Last updated:** 2026-07-23
- **First published:** 2020-03-19
- **Publisher country:** US
- **Size:** 109 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.idsastra.idsg3mobile)
- **Website:** [http://www.ids-astra.com/](http://www.ids-astra.com/)
- **Privacy policy:** [http://www.ids-astra.com/privacy](http://www.ids-astra.com/privacy)

## Description

IDS Service Mobile is a powerful Chrome extension designed to empower service technicians by enabling them to manage their daily tasks directly from anywhere within the dealership. Fully integrated with the IDS Astra dealer management system, this app supports all Android devices running version 7 or later.

Key features include clocking in and out of labor tasks, updating and managing work orders, capturing and attaching photos to jobs, and facilitating quick credit card payments and signatures. By streamlining operations, the app helps increase technician productivity and accelerates customer checkouts, ultimately driving more revenue and operational efficiency. Customers have praised the app for its ease of use and ability to improve service delivery on the spot.

## Rankings

- #499,064 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_VISUAL_USER_SELECTED`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.idsastra.idsg3mobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users find IDS Service Mobile to be highly unreliable and unstable, especially on Android devices. Common issues include frequent logouts, crashes, data loss, and poor Wi-Fi handling. This results in wasted work hours and difficulty completing job tasks, negatively impacting technician productivity and pay. While the app is based on good ideas and is essential for some service workflows, users are frustrated by its slow performance, glitches, and lack of adequate developer support to address persistent problems.

### Pros

- The app has potential and is based on good ideas.
- It is used by service technicians, indicating it serves an important function in their workflow.

### Cons

- Highly unstable with frequent disconnections and forced logouts, especially affecting Android users.
- Frequent crashes and freezing cause loss of typed notes and photos, resulting in wasted time.
- Poor Android compatibility, with better support seemingly for iOS devices.
- Slow response times and glitches during data entry or navigation.
- Customer support is unhelpful, often blaming user devices or network instead of fixing app issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.idsastra.idsg3mobile)