# First Derm: Online Dermatology > Most Trusted Online Dermatology App with over 200K successfully reviewed cases Canonical page: [https://chrome-stats.com/d/com.idoc24.firstderm](https://chrome-stats.com/d/com.idoc24.firstderm) ## Overview - **ID:** `com.idoc24.firstderm` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** iDoc24 Inc - **Category:** MEDICAL - **Downloads:** 91,627 - **Rating:** 3.21 / 5 (244 ratings) - **Version:** 5.3.8 - **Last updated:** 2024-03-05 - **First published:** 2014-09-03 - **Publisher country:** US - **Size:** 33 MB - **Data as of:** 2026-09-13 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.idoc24.firstderm) - **Website:** [https://www.firstderm.com/](https://www.firstderm.com/) - **Privacy policy:** [http://firstderm.com/privacy-policy/](http://firstderm.com/privacy-policy/) ## Description **First Derm: Your Trusted Online Dermatology App** First Derm connects you quickly to board-certified dermatologists, providing expert insights on skin, hair, and scalp conditions without waiting for in-person appointments. With over 200,000 successfully reviewed cases worldwide, this highly trusted teledermatology service offers consultations for acne, eczema, rashes, bug bites, skin cancer detection, STD advice, and more. **Key Features:** - Human expert diagnosis from dermatologists with over 10 years of specialized training - Convenient photo submission with anonymous and secure process - Treatment recommendations including over-the-counter medications - Multilingual support across 7 languages in 160+ countries - Fast turnaround times (answers within 8, 24, or 48 hours) Experience professional, personal, and accessible dermatology care anytime, anywhere with First Derm — a reliable partner in skin health and telehealth. ## Rankings - #230,059 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.CAMERA` - `android.permission.FOREGROUND_SERVICE` - `android.permission.INTERNET` - `android.permission.READ_APP_BADGE` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_VIDEO` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_EXTERNAL_STORAGE` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Review summary Users appreciate First Derm for its quick responses and helpful dermatological advice, which provides convenience and faster guidance than traditional appointments. However, many are frustrated by its high cost, lack of free options, technical issues with photo uploads, poor customer support, and occasional inaccurate or generic diagnoses. The app is seen as useful for simple skin conditions but less reliable or cost-effective for complex issues or those requiring prescriptions. ### Pros - Fast response time, often within hours, providing quicker consultation than traditional dermatologist appointments. - Helpful and clear guidance from dermatologists, assisting users in managing their skin conditions effectively. - Convenient and easy to use, allowing users to submit issues quickly through the app. - Can save users from unnecessary panic and long waits for in-person dermatologist visits. - Offers useful advice and treatment recommendations that have helped some users improve their skin issues. ### Cons - High cost with immediate payment required, which many users found expensive and unexpected. - Poor app functionality, including problems with photo uploads and the in-app camera degrading image quality. - Unsatisfactory customer service that is unhelpful and unwilling to issue refunds. - Some users received inaccurate or generic diagnoses and found follow-up communication difficult or impossible. - Limitations in service such as no prescriptions being provided and advice being limited to over-the-counter remedies. Often advice felt like guessing without detailed question follow-up. ## Similar extensions and apps - [iDermApp](https://chrome-stats.com/d/com.iderm.app) — 2,211 users - [24/7 online dermatologist](https://chrome-stats.com/d/com.dermanostic) — 769,428 users, 3.90 / 5 - [DrDermx](https://chrome-stats.com/d/com.drdermx.drdermx) — 4,170 users - [doctorderma - Online Hautarzt](https://chrome-stats.com/d/io.clouddoctor.doctorderma) — 206 users - [DR.SKIN](https://chrome-stats.com/d/com.o2i.drskin) — 104 users - [Skin App - Online Dermatology](https://chrome-stats.com/d/com.metaoptima.skinapp) — 2,252 users - [Dermatics India](https://chrome-stats.com/d/com.dermatics.ecommerce) — 50,484 users - [DrDermx for Professionals](https://chrome-stats.com/d/com.drdermx.drdermx_doctor) — 145 users - [Dermafy](https://chrome-stats.com/d/de.dermafy.app) — 40,679 users - [SkinVD](https://chrome-stats.com/d/com.itmedicus.skinvd) — 24,098 users, 3.82 / 5 - [derma2go](https://chrome-stats.com/d/com.derma2go.platform) — 130 users - [DermSkin AI](https://chrome-stats.com/d/com.dermai.dermskinai) — 43 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.idoc24.firstderm)