# ICS Mobile

> Visit from Anywhere On your Android device

Canonical page: [https://chrome-stats.com/d/com.icsolutions.icsmobile](https://chrome-stats.com/d/com.icsolutions.icsmobile)

## Overview

- **ID:** `com.icsolutions.icsmobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ICSolutions
- **Category:** COMMUNICATION
- **Downloads:** 1,009,735
- **Rating:** 2.88 / 5 (3,231 ratings)
- **Version:** 1.4.2
- **Last updated:** 2025-10-08
- **First published:** 2017-01-05
- **Publisher country:** US
- **Size:** 51 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.icsolutions.icsmobile)
- **Website:** [http://icsolutions.com](http://icsolutions.com/)
- **Privacy policy:** [http://www.icsolutions.com/privacy.html](http://www.icsolutions.com/privacy.html)

## Description

ICS Mobile is a free Android app that enables you to visit your incarcerated family members conveniently from anywhere. With easy access via WiFi or cellular data, it bridges the distance and strengthens family bonds. This mobile solution by ICSolutions is designed to keep families connected and share meaningful moments regardless of location.

## Rankings

- #67,820 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.RECORD_AUDIO`

## Review summary

Overall, reviews are predominantly negative due to reliability issues: login/connectivity problems, poor audio/video quality, and frequent crashes/freezes. Users also report paying for visits that don’t occur or fail to connect, with refunds often denied. Scheduling limitations and limited availability exacerbate frustration. A minority find it convenient when the app works, indicating potential usefulness if the service can become more stable and reliable.

### Pros

- Enables remote video visits, allowing connection with incarcerated loved ones without in-person visits.
- Some users report the app is easy and quick to use when it functions.
- Provides a necessary visitation option for families when physical visits aren’t possible and helps maintain some contact with loved ones.

### Cons

- Frequent connectivity and login failures preventing access to video visits.
- Poor audio and video quality, including underwater-like sound, pixelation, and lag.
- Crashes, freezes, or mid-visit dropouts that interrupt conversations and waste time.
- Billing issues, including charges for visits that fail and difficulty obtaining refunds.
- Scheduling problems, including 24-hour advance requirements and limited availability/open days.

## Similar extensions and apps

- [NCIC Mobile Video Visitation](https://chrome-stats.com/d/com.ncicvv.app) — 371,191 users, 3.90 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/com.icsolutions.icsmobile)