PLN Mobile

Name: PLN Mobile
Rating: 4.807947 (1529683 reviews)
Author: P L N

By: P L N

Synergies PLN service to customers through mobile-based applications

Features & Capabilities

PLN Mobile is the most comprehensive mobile application designed for electricity services in Indonesia. Tailored especially for electricians and customers alike, it streamlines the process of buying electricity tokens, paying bills, filing complaints, and applying for installations or power upgrades.

Key features include seamless payments via bank virtual accounts, digital wallets, or credit cards, plus exclusive token discounts. The Independent Meter Record Reporting (SwaCAM) allows users to submit meter readings without waiting for officers. Its complaint system includes an Auto Dispatch feature that connects directly with nearby technical officers. Users also get timely notifications about local blackouts and power restorations.

Additionally, PLN Mobile supports applications for new electricity installations, power additions, internet services (ICONNET), and electrical repairs (ElectricQu), plus EV charging station info (SPKLU Charge.In). Developed by PT PLN (Persero) Pusat, this app centralizes all electricity-related needs into one convenient platform for Indonesian residents. Download PLN Mobile to simplify your electricity management today.

User Growth & Download Statistics

App Communication

By:

P L N

Downloads:

30,413,096 123.34K

Rating:

4.81

(1,529,683) 0.02

Version:

5.2.80 Last updated: 2026-06-05

Version code:

500028009

Creation date:

2016-08-09

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.AUDIO_CAPTURE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.VIDEO_CAPTURE Very high risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.BLUETOOTH Moderate risk

Size:

140.69MB

Email:

pl*****@pln.co.id

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 4,935 ▲ 16

Other rankings

#128 in

Top app in Indonesia ▼ 24

Other platforms

PLN Mobile (v5.2.81)

4.60

(359)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

P L N

Google Play Store

https://play.google.com/store/apps/details?id=com.icon.pln123

Email:

pl*****@pln.co.id

Website:

https://www.pln.co.id

User Reviews

PLN Mobile secara umum dinilai sangat membantu: mudah digunakan, responsif, dan menghemat waktu. Fitur utama seperti pembelian token, pelaporan gangguan dengan status yang bisa dipantau, serta kemampuan mencatat meter untuk akurasi tagihan membuat kelistrikan lebih praktis. Banyak pengguna menghargai layanan pelanggan yang ramah dan manfaatnya di daerah terpencil. Beberapa saran terkait kenyamanan tambahan muncul sebagai fitur yang bisa ditingkatkan. Secara keseluruhan, aplikasi ini dianggap sangat bermanfaat dan terus berkembang.

Pros

Mudah digunakan dan antarmuka intuitif.
Cepat, responsif, dan efisien.
Pembelian token cepat dan pelaporan gangguan dengan progres yang bisa dipantau.
Membantu mengatur tagihan listrik dengan catat meter sendiri sehingga tagihan lebih akurat.
Bermanfaat bahkan di daerah pelosok berkat layanan pelanggan yang ramah.

Cons

Recent reviews

Pelayanan bagus bisa cas motor listrik di pln Dampit secara cuma2 satpam juga ramah mengarahkan ke arah pengecasan motor listrik terutama di wilayah pln dampit good 👍

Ba*****, 2026-06-01

Bulan ini kebetulan saya lupa swacamp dan tagihan listrik saya tiba2 jadi 3.4 juta,biasanya 2 jutaan, history swa cam bulan2 lalu juga di hapus oleh PLN, ini bukan kejadian pertama kali tagihan melonjak lupa swa cam, saya coba contact cs di aplikasinya tapi sibuk, inj app juga sering minta daftar ulang , terus kode verifikasi ke email juga lama,wifi internet saya kenceng,dirumah kelistrikan pantau pakai watt meter,dan smart home app, seharusnya tagihan 2 jutaan