# IBM Software Support

> The IBM Software Support, a seamless support experience.

Canonical page: [https://chrome-stats.com/d/com.ibm.software.support](https://chrome-stats.com/d/com.ibm.software.support)

## Overview

- **ID:** `com.ibm.software.support`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** International Business Machines Corp.
- **Category:** PRODUCTIVITY
- **Downloads:** 2,143
- **Version:** 4.1.1
- **Last updated:** 2026-07-08
- **First published:** 2024-03-28
- **Publisher country:** US
- **Size:** 44 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ibm.software.support)
- **Website:** [https://www.ibm.com/support/pages/node/7014895](https://www.ibm.com/support/pages/node/7014895)
- **Privacy policy:** [https://www.ibm.com/support/pages/node/7172659](https://www.ibm.com/support/pages/node/7172659)

## Description

Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.<br><br>App Key Features:<br>• Ability to see a list with the support cases opened by my company.<br>• Ability to see selected case details,  status, updates, who is working on it (ownership).<br>• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.<br>• And there is more to come…

## Rankings

- #934,443 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `com.ibm.software.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ibm.software.support)