# HyperX NGENUITY

> Mobile App for HyperX products

Canonical page: [https://chrome-stats.com/d/com.hyperx.ngenuity](https://chrome-stats.com/d/com.hyperx.ngenuity)

## Overview

- **ID:** `com.hyperx.ngenuity`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** HP Inc.
- **Category:** MUSIC\_AND\_AUDIO
- **Downloads:** 86,838
- **Rating:** 1.64 / 5 (332 ratings)
- **Version:** 2.2.1
- **Last updated:** 2024-09-27
- **First published:** 2022-06-28
- **Publisher country:** US
- **Size:** 28 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.hyperx.ngenuity)
- **Website:** [https://hyperx.com/pages/support](https://hyperx.com/pages/support)
- **Privacy policy:** [https://www.hp.com/us-en/privacy/ww-privacy.html](https://www.hp.com/us-en/privacy/ww-privacy.html)

## Description

HyperX NGENUITY Mobile is an intuitive app designed for customizing your compatible HyperX products, specifically tailored for HyperX Cloud MIX Buds. It enables users to personalize touch controls effortlessly, enhancing the audio experience by letting you assign and change actions to the buds' touch interface.

With HyperX NGENUITY Mobile, you can monitor buds' battery levels, enable or disable ear-detection, and adjust the volume right from your mobile device. The app also provides a smooth first launch experience to guide you through setup and customization, making it easy to tailor your audio gear to your personal preferences.

## Rankings

- #235,654 — Overall

## Permissions and access

### Permissions

- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `com.hyperx.ngenuity.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report significant compatibility issues with HyperX NGENUITY app, as many devices like mice, headphones, and microphones are not supported or can't be connected. The app often stalls on loading or splash screens, preventing use. Many note absence of customization features, especially manual equalizer controls, and firmware update functionality. While it provides basic controls for some Bluetooth earbuds, overall functionality is limited and inconsistent across HyperX products, leading to user frustration and disappointment.

### Pros

- Allows some control for supported devices like Bluetooth earbuds
- Provides basic features like assigning tap controls
- Can assign volume and tap controls for some products

### Cons

- App frequently fails to connect or recognize compatible HyperX devices like Pulsefire Haste mouse, Cloud III, and Quadcast mic
- App is often stuck on loading screen or startup splash screen
- Limited device support and lack of features for certain models
- Equality (EQ) function is very limited, with only preset options and no manual EQ customization
- App lacks firmware update option and cannot scroll to correct device model

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.hyperx.ngenuity)