# AR Remote Support

> Remote support from experts in real time thanks to AR technology

Canonical page: [https://chrome-stats.com/d/com.hummlab.arsupport](https://chrome-stats.com/d/com.hummlab.arsupport)

## Overview

- **ID:** `com.hummlab.arsupport`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** HUMMLAB SP Z O O
- **Category:** TOOLS
- **Downloads:** 5
- **Version:** 1.0.0
- **Last updated:** 2026-05-18
- **First published:** 2026-05-18
- **Publisher country:** PL
- **Size:** 33 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.hummlab.arsupport)
- **Website:** [https://hummvision.pl/](https://hummvision.pl/)
- **Privacy policy:** [https://hummvision.pl/polityka-prywatnosci](https://hummvision.pl/polityka-prywatnosci)

## Description

AR Remote Support (remote_eye) is a professional augmented reality (AR) remote support tool designed for technicians, service engineers, and field workers.<br><br>The app enables instant, high-quality audio and video connection with a remote expert using a smartphone or dedicated industrial smart glasses (e.g., RealWear Navigator). This allows the expert to see exactly what the technician sees on-site and provide precise guidance in real time.<br><br>Key features:<br>• Low-latency, two-way audio and video transmission (WebRTC).<br>• Fully optimized for wearable devices (AR headsets).<br>• Secure login and authentication via Firebase.<br>• Highly stable connection in demanding industrial environments.<br><br>Reduce downtime, reduce service trip costs, and increase your team&#39;s efficiency with AR Remote Support!

## Rankings

- #2,949,026 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.RECORD_AUDIO`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.hummlab.arsupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Similar extensions and apps

- [Remoty](https://chrome-stats.com/d/com.gsnet.acty.client) — 57 users
- [AR Assist - Remote](https://chrome-stats.com/d/com.inalp.arassist) — 11 users
- [AR Remote Expert](https://chrome-stats.com/d/com.nulitics.arremoteexpert) — 100 users
- [Remote Assist App](https://chrome-stats.com/d/com.nomtek.remoteassist) — 64 users
- [Acty](https://chrome-stats.com/d/com.acty.client) — 29,562 users
- [YRemote](https://chrome-stats.com/d/com.Eurosystem.YRemoteAndroid) — 9 users
- [AR遠隔支援アプリ](https://chrome-stats.com/d/com.pactera.app.remoteassistant) — 4 users
- [Supporteo - AR Assist](https://chrome-stats.com/d/com.supporteo.ar_assist) — 32 users
- [VSight Remote : AR Help](https://chrome-stats.com/d/com.hangaarlab.vsight.remoteapp) — 6,397 users
- [Remote Eye](https://chrome-stats.com/d/com.wideum.remoteeye) — 14,546 users
- [TeamViewer Assist AR (Pilot)](https://chrome-stats.com/d/com.teamviewer.pilot) — 2,603,753 users, 4.02 / 5
- [ERA - Eyes Remote Assistance](https://chrome-stats.com/d/com.GruppoDSE.EyesRemoteAssistance) — 207 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.hummlab.arsupport)