# HP > Set up, print, and get support—in one place Canonical page: [https://chrome-stats.com/d/com.hp.printercontrol](https://chrome-stats.com/d/com.hp.printercontrol) ## Overview - **ID:** `com.hp.printercontrol` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** HP Inc. - **Category:** PRODUCTIVITY - **Downloads:** 159,171,418 - **Rating:** 4.11 / 5 (926,012 ratings) - **Version:** 26.2.0.6624 - **Last updated:** 2026-08-17 - **First published:** 2012-11-21 - **Publisher country:** US - **Size:** 213 MB - **Data as of:** 2026-09-11 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.hp.printercontrol) - **Website:** [https://support.hp.com/us-en/document/ish\_1716406-1413451-16?openCLC=true](https://support.hp.com/us-en/document/ish_1716406-1413451-16?openCLC=true) - **Privacy policy:** [https://www.hp.com/us-en/privacy/ww-privacy.html](https://www.hp.com/us-en/privacy/ww-privacy.html) ## Description The HP app is the go-to hub for your HP devices—formerly HP Smart. Set up new printers quickly with guided setup, manage devices and settings, monitor ink and warranty status, and print or scan directly from your phone or tablet. The app also offers photo printing, faxing, editable scan features, print shortcuts, and HP Printables with cards, coloring pages and worksheets to spark creativity. When you need help, contact support by phone or live chat, find answers in-app, and order supplies when running low. Download the HP app to streamline printing, scanning, and device support in one simple experience—turn on auto-updates to get the latest features. ## Rankings - #903 — Overall - #146 — Productivity (Free) - #15 — print ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_BACKGROUND_LOCATION` - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.BLUETOOTH_ADVERTISE` - `android.permission.BLUETOOTH_CONNECT` - `android.permission.BLUETOOTH_SCAN` - `android.permission.CAMERA` - `android.permission.CHANGE_NETWORK_STATE` - `android.permission.CHANGE_WIFI_MULTICAST_STATE` - `android.permission.CHANGE_WIFI_STATE` - `android.permission.FOREGROUND_SERVICE` - `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE` - `android.permission.FOREGROUND_SERVICE_DATA_SYNC` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_PHONE_STATE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.REORDER_TASKS` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.WAKE_LOCK` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.ACTIVITY_RECOGNITION` - `com.google.android.gms.permission.AD_ID` - `com.hp.android.printservice.backdoor` - `com.hp.pps.htmlprintservice.PRINT` - `com.hp.printercontrol.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` ## Review summary HP’s Android app receives mixed feedback. A minority praise its ease of use and describe it as a nice/awesome app, with printing that’s straightforward when it actually works. However, a large number of reviews cite critical reliability problems: the app often won’t start or loads slowly, printers cannot be found or connect, and printing fails or is inconsistent. Updates and device compatibility add to the frustration. Overall, stability and cross-device printing reliability are the main pain points. ### Pros - Easy and convenient to use when the app loads - Some reviewers describe the app as great, nice, or awesome - When it works, printing is straightforward and smooth - Several users report the app as a nice, user-friendly option ### Cons - App often won’t open or stays stuck on loading (white page or spinning circles) - Printer is not found or cannot connect; devices lose printer connection - Printing fails or is unreliable even after setup - Updates frequently introduce bugs or disrupt existing workflows - Device compatibility issues and overall stability across devices (e.g., Chromebook) ## Similar extensions and apps - [Smart Printer App & Scanner](https://chrome-stats.com/d/com.aismartprinter.app) — 37 users - [HP Smart Printer App & Scanner](https://chrome-stats.com/d/scan.mobile.print.photos.pdf.files) — 315,329 users, 2.33 / 5 - [Smart Printer & Scanner for HP](https://chrome-stats.com/d/org.spprinter.smartprinter) — 1,429 users - [HP Smart Printer App PrintScan](https://chrome-stats.com/d/com.smart.printer.scan.print.photos.app) — 12,039 users - [HP Smart Printer App Doc Print](https://chrome-stats.com/d/com.smartprinter.ai) — 54,840 users, 3.00 / 5 - [HP Smart Printer - Print Scan](https://chrome-stats.com/d/com.smart.printer.mobile.print.photos.app) — 21,196 users - [HP Printer App & Scanner](https://chrome-stats.com/d/com.printable.wirelessapp.printerapp) — 8,140 users - [Smart Printer Scanner App](https://chrome-stats.com/d/com.softmatik.printercontrol.hp.printshare.smart.printerapp) — 2,172 users - [Smart Printer Mobile Print App](https://chrome-stats.com/d/com.gutarmaroone.smart_printer_mobile_print_app) — 308 users - [Smart Printer App And Scanner](https://chrome-stats.com/d/com.hp.smart.printer.scanner.airprinterapp) — 62,920 users, 4.00 / 5 - [Smart Printer : Mobile Print](https://chrome-stats.com/d/com.smartprinter.printdocuments) — 36,261 users - [Smart Printer: Print Documents](https://chrome-stats.com/d/com.smartprinter.mobileprint.smart) — 142,435 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.hp.printercontrol)