# My Highmark

> Manage your health & benefits

Canonical page: [https://chrome-stats.com/d/com.highmark.myhighmark](https://chrome-stats.com/d/com.highmark.myhighmark)

## Overview

- **ID:** `com.highmark.myhighmark`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Highmark Inc.
- **Category:** MEDICAL
- **Downloads:** 337,999
- **Rating:** 4.05 / 5 (4,998 ratings)
- **Version:** 1.94.0-playstore
- **Last updated:** 2026-09-18
- **First published:** 2022-12-21
- **Publisher country:** US
- **Size:** 90 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.highmark.myhighmark)
- **Privacy policy:** [https://www.highmark.com/privacy/digital-privacy-policy](https://www.highmark.com/privacy/digital-privacy-policy)

## Description

My Highmark is your all-in-one health management app designed for Highmark Blue Shield and Blue Cross Blue Shield members in select regions. Effortlessly check your health plan benefits and coverage details, ensuring you always know what’s included. Access expert virtual care programs and services whenever you need support, all conveniently located within the app.

Personalize your experience by building a Health Profile that curates daily recommendations tailored to your health goals. Stay motivated with new, personalized activities and content delivered each day via your Journey. My Highmark streamlines managing your health and benefits, providing expert guidance and support in one easy-to-use platform.

## Rankings

- #122,996 — Overall
- #89 — Medical (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ACTIVITY_RECOGNITION`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_HEALTH`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.health.READ_DISTANCE`
- `android.permission.health.READ_EXERCISE`
- `android.permission.health.READ_FLOORS_CLIMBED`
- `android.permission.health.READ_HEALTH_DATA_IN_BACKGROUND`
- `android.permission.health.READ_SLEEP`
- `android.permission.health.READ_STEPS`
- `android.permission.health.READ_TOTAL_CALORIES_BURNED`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.ACTIVITY_RECOGNITION`
- `com.google.android.gms.permission.AD_ID`
- `com.highmark.myhighmark.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users consistently report severe login and authentication problems, making app access frustrating. The interface is described as confusing and cluttered, with slow performance and frequent crashes. Important functionalities such as viewing coverage details and messages are either hard to find or do not work properly. Customer support offered via the app is often non-functional, with live chat failing to connect to human agents. Additionally, users are annoyed by persistent prompts for app ratings and forced updates, further deteriorating their experience.

### Cons

- Frequent login issues including repeated logout, invalid 2FA codes, and biometric authentication failures.
- App is slow, crashes often, and has a buggy, clunky, and confusing interface.
- Navigation is difficult with important features like coverage details, billing, and messages hard to find or missing.
- Customer support access through app is broken or ineffective; live chat directs only to chatbot without human agent help.
- Excessive prompts for app rating and updates create a disruptive user experience.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.highmark.myhighmark)