# HelpDeskEddy

> Mobile application for easy and convenient HelpDesk / ServiceDesk system.

Canonical page: [https://chrome-stats.com/d/com.helpdeskeddy](https://chrome-stats.com/d/com.helpdeskeddy)

## Overview

- **ID:** `com.helpdeskeddy`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** HelpDeskEddy
- **Category:** BUSINESS
- **Downloads:** 11,477
- **Version:** 2.1.7
- **Last updated:** 2026-08-07
- **First published:** 2017-11-22
- **Publisher country:** EE
- **Size:** 2.67 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.helpdeskeddy)
- **Website:** [http://www.helpdeskeddy.com](http://www.helpdeskeddy.com/)
- **Privacy policy:** [http://helpdeskeddy.com](http://helpdeskeddy.com/)

## Description

"HelpDeskEddy" is a mobile application designed for efficient HelpDesk and ServiceDesk management, allowing support staff to monitor and respond to client requests on-the-go. With features like application filtering, detailed views, ticket search, and real-time notifications, it ensures that customer support is always within reach. This app enhances service quality, making customer interactions smoother and more efficient.

## Rankings

- #536,719 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.helpdeskeddy.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.helpdeskeddy)
