# Toby – Hire Local Service

> The largest service and entertainment‭ ‬platform in Hong Kong

Canonical page: [https://chrome-stats.com/d/com.hellotoby.consumer.android](https://chrome-stats.com/d/com.hellotoby.consumer.android)

## Overview

- **ID:** `com.hellotoby.consumer.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Toby Technology
- **Category:** LIFESTYLE
- **Downloads:** 170,803
- **Rating:** 3.75 / 5 (1,420 ratings)
- **Version:** 7.8.26
- **Last updated:** 2026-08-24
- **First published:** 2017-03-10
- **Publisher country:** HK
- **Size:** 78 MB
- **Data as of:** 2026-10-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.hellotoby.consumer.android)
- **Website:** [http://www.hellotoby.com](http://www.hellotoby.com/)
- **Privacy policy:** [https://www.hellotoby.com/en/privacy](https://www.hellotoby.com/en/privacy)

## Description

Toby is the largest lifestyle service marketplace in Hong Kong, connecting users with over 100,000 service professionals across more than 800 categories. Whether you need household cleaning, elderly care, or beauty services like massage and nail salons, Toby offers instant matches with trusted pros. The app allows easy comparison of profiles, straightforward booking, and direct communication via chat.

Explore a vast collection of local merchants and enjoy exclusive app-only discounts. Toby also provides inspiration with over 20,000 decoration images and free consulting services, helping you find the right design and renovation experts. With flexible payment options, a strong refund policy, and an extensive network, Toby simplifies your search for quality local services all in one app.

## Rankings

- #174,647 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.hellotoby.consumer.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.hellotoby.consumer.android.permission.C2D_MESSAGE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Reviews are mixed: some users find providers successfully and describe the service as convenient or affordable. Recurring complaints concern app crashes and errors, privacy and unwanted contact, unexpected fees, and inconsistent provider service or hard-to-reach support.

### Pros

- Can help users find local service providers across different categories; several reviewers reported successfully finding providers.
- Some users describe the service as quick, affordable, or convenient.

### Cons

- Repeated app reliability problems, including crashes, loading or login errors, and being unable to complete steps or upload images.
- Privacy concerns: reviewers say phone numbers are shared with providers despite contact preferences, leading to unwanted calls or messages; another reviewer objected to having to provide extensive personal details.
- Unexpected or disputed charges, including extra service fees and cancellation or call-out fees.
- Reports of disappointing service quality and difficulty reaching support, including complaints about damage, service not matching its description, and unresolved issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.hellotoby.consumer.android)