# Helbiz - Micromobility Hub

> Your micromobility hub

Canonical page: [https://chrome-stats.com/d/com.helbiz.android](https://chrome-stats.com/d/com.helbiz.android)

## Overview

- **ID:** `com.helbiz.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** micromobility.com, Inc
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 1,064,865
- **Rating:** 4.78 / 5 (7,876 ratings)
- **Version:** 4.1.2
- **Last updated:** 2024-03-08
- **First published:** 2018-10-19
- **Publisher country:** US
- **Size:** 58 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.helbiz.android)
- **Website:** [http://helbiz.com](http://helbiz.com/)
- **Privacy policy:** [https://helbiz.com/privacy-policy](https://helbiz.com/privacy-policy)

## Description

Helbiz - Micromobility Hub is your all-in-one app for urban mobility and entertainment. With a single login, access electric scooters, bikes, and mopeds from Helbiz and partners. Instantly rent vehicles with a tap and explore your city effortlessly. Beyond transportation, order food from top restaurants delivered straight to your door through HelbizKitchen and enjoy live sports streaming on HelbizLive, all integrated seamlessly via HelbizWallet for easy pay-as-you-go or subscription payments.

Subscribe to HelbizUnlimited for unlimited rides, free food deliveries, and endless sports streaming, enhancing your urban lifestyle with convenience and freedom. Download Helbiz today and unlock a universe of mobility, dining, and entertainment at your fingertips.

## Rankings

- #65,979 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REORDER_TASKS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.helbiz.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.helbiz.android.permission.HELBIZ_CONTENT_PROVIDER`

## Review summary

User experiences are mixed: many praise the app’s ease of use and smooth, convenient rides when scooters are available. However, multiple reviewers report serious problems—unexpected/incorrect charges, unreliable or nonworking vehicles, ride-ending bugs, and inconsistent customer support—plus concerns about cost. These issues are recurring themes and drive many negative reviews.

### Pros

- App is easy to set up and use; onboarding and ride start/stop flows are straightforward.
- Rides are often smooth and enjoyable—users describe scooters/bikes as pleasant to ride.
- Convenient and accessible when scooters are available nearby, good for short city trips.

### Cons

- Frequent billing problems: unexpected charges, duplicated or falsified trips, and overcharges reported by multiple users.
- Vehicles can be unreliable or nonfunctional (won’t start, stop suddenly, dead battery).
- App-related ride-ending bugs (ride not properly closed if phone locks or the app glitches).
- Customer support is inconsistent or unresponsive for resolving billing and vehicle issues.
- Perceived as expensive compared with public transport or competitors.

## Similar extensions and apps

- [micromobility](https://chrome-stats.com/d/co.tapcart.app.id_micromobility) — 61 users
- [Hely](https://chrome-stats.com/d/com.hely) — 33,693 users, 5.00 / 5
- [Helgg - #RideElectric](https://chrome-stats.com/d/com.helggscooters.android) — 316 users
- [UrbanAir: Unlock all escooters](https://chrome-stats.com/d/com.neobility.urbanair) — 36,379 users, 4.39 / 5
- [Blitz - Electric scooters](https://chrome-stats.com/d/com.blitzscooter.android) — 2,704 users, 4.55 / 5
- [Shared-Mobility](https://chrome-stats.com/d/com.sharedMobility) — 23 users
- [Cityscoot](https://chrome-stats.com/d/com.livebanner.cityscoot) — 629,363 users, 2.80 / 5
- [Hop.City Driver](https://chrome-stats.com/d/city.hop.driver) — 7,163 users
- [EasyScooters](https://chrome-stats.com/d/com.velvioo.easyscooters) — 631 users
- [HELLO MOBILITY](https://chrome-stats.com/d/jp.co.helloscooter) — 28,116 users
- [E-Bike Sharing](https://chrome-stats.com/d/eu.usegroup.app) — 1,405 users
- [MEZZO](https://chrome-stats.com/d/fixfin.MEZZO) — 638 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.helbiz.android)