# HAL Support

> Manage support tickets, inboxes, and customer conversations.

Canonical page: [https://chrome-stats.com/d/com.halsimplify.reach.support](https://chrome-stats.com/d/com.halsimplify.reach.support)

## Overview

- **ID:** `com.halsimplify.reach.support`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** HalSimplify Solutions
- **Category:** BUSINESS
- **Downloads:** 3
- **Version:** 1.0
- **Last updated:** 2026-09-18
- **First published:** 2026-09-01
- **Publisher country:** IN
- **Size:** 15 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.halsimplify.reach.support)
- **Privacy policy:** [https://halsimplify.com/legal/privacy-policy/](https://halsimplify.com/legal/privacy-policy/)

## Description

Support is the focused mobile workspace for support teams. Manage tickets, review your inbox, and keep customer conversations moving from one dedicated app.<br><br>Use Support to:<br>- Review support tickets and inbox activity<br>- Open ticket links from notifications<br>- Keep support work separate from other workspaces<br>- Receive app-specific updates through notifications<br>- Work within your organization’s account<br><br>Support is for organizations using this service. Sign in with your organization account to access the support tools and permissions provided by your administrator.

## Rankings

- #3,073,826 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.halsimplify.reach.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.halsimplify.reach.support)
