GTPL Saathi

GTPL Introduces app for affiliates (LCOs).

GTPL Saathi is a comprehensive Chrome extension designed exclusively for GTPL affiliates (Local Cable Operators - LCOs). It equips LCOs with powerful tools to manage and support their customers efficiently around the clock.

With a robust dashboard offering a 360-degree view of the LCO’s sub-base, affiliates can effortlessly search customer details and perform various account management actions, including activating, modifying, renewing, or suspending customer packages. The app supports both single and multiple top-ups, keeping payment processes streamlined. Additionally, LCOs can check payment histories and download customer invoices for easy record-keeping.

The extension also facilitates hardware replacement requests and features an E-Support ticketing system, allowing LCOs to raise support requests and track their status in real-time. GTPL Saathi is an essential tool for anyone managing GTPL affiliate operations, enhancing efficiency and customer engagement.

By:
GTPL Hathway Limited
Downloads:
398,855 900
Rating:
4.22
(7,033)
3 new ratings
Version:
0 Last updated: 2025-06-11
Email:
gu*****@gmail.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Updated:
a day ago

Ranking

User reviews

GTPL Saathi is aimed at cable operators for managing subscriptions but faces multiple issues including app crashes after updates, poor performance, and missing features like advanced search and multi-selection of packages. Users report difficulties with auto-renewal causing unpaid subscriptions, lack of proper notifications, and inconvenient user interface. While useful functionalities exist, many users find the app unreliable and feature-incomplete compared to its web version, leading to frustration and calls for urgent fixes.
Pros
  • Useful app designed specifically for cable operators.
  • Provides functionalities like account and package management.
  • Has had previous versions that worked fine for some users.
Cons
  • App crashes and fails to open after updates, causing login issues.
  • Slow performance and app doesn't work properly especially on WiFi.
  • Lacks important features like searching customers by name, multiple bouquet selection, and proper package renewal.
  • Auto-renewal feature causes billing issues due to customers not paying after renewals.
  • Poor customer support and lack of notifications for important events like set-top box expiry.
Recent reviews
Excellent app for cable operators
by re*****, 2025-01-04

App doesn't work on wifi So please solve the issue of app
by pr*****, 2024-12-28
View all user reviews ›

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