# Green SM: Electric Mobility > Book a ride & travel in 100% modern electric vehicles. Canonical page: [https://chrome-stats.com/d/com.gsm.customer](https://chrome-stats.com/d/com.gsm.customer) ## Overview - **ID:** `com.gsm.customer` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** GSM Green and Smart Mobility JSC - **Category:** TRAVEL\_AND\_LOCAL - **Downloads:** 20,901,419 - **Rating:** 4.66 / 5 (521,538 ratings) - **Version:** 5.7.1 - **Last updated:** 2026-08-21 - **First published:** 2023-04-04 - **Publisher country:** VN - **Size:** 209 MB - **Data as of:** 2026-09-05 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.gsm.customer) - **Website:** [https://www.greensm.com/](https://www.greensm.com/) - **Privacy policy:** [https://www.greensm.com/vn-en/terms-policies/privacy-notice](https://www.greensm.com/vn-en/terms-policies/privacy-notice) ## Description Xanh SM is Vietnam’s leading all-electric mobility app for ride-hailing, food ordering and parcel delivery. Powered by 100% modern VinFast electric cars and e-scooters, Xanh SM offers eco-friendly taxi and bike rides, express delivery, and Xanh SM Ngon food delivery across 34 provinces and 4 countries. Simple 3-step booking, flexible payment (e-wallets, cards, COD), daily promotions, membership savings and VPoint rewards make every trip convenient and cost-effective. Committed to sustainability, Xanh SM contributes to a Green Future Fund with each ride and aims for net-zero by 2050. Trusted by millions and recognized with multiple industry awards, Xanh SM combines premium electric mobility with fast, secure delivery and loyalty benefits. Download the app to book EV rides, order food, or send parcels — and join the movement for greener transport. ## Rankings - #7,281 — Overall - #35 — Top app in Vietnam ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE` - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.BLUETOOTH` - `android.permission.BLUETOOTH_ADMIN` - `android.permission.BLUETOOTH_CONNECT` - `android.permission.CAMERA` - `android.permission.CHANGE_NETWORK_STATE` - `android.permission.CHANGE_WIFI_STATE` - `android.permission.DETECT_SCREEN_CAPTURE` - `android.permission.DISABLE_KEYGUARD` - `android.permission.FOREGROUND_SERVICE` - `android.permission.FOREGROUND_SERVICE_DATA_SYNC` - `android.permission.FOREGROUND_SERVICE_LOCATION` - `android.permission.FOREGROUND_SERVICE_MICROPHONE` - `android.permission.FOREGROUND_SERVICE_PHONE_CALL` - `android.permission.INTERNET` - `android.permission.MANAGE_OWN_CALLS` - `android.permission.MODIFY_AUDIO_SETTINGS` - `android.permission.NFC` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_CONTACTS` - `android.permission.READ_MEDIA_VISUAL_USER_SELECTED` - `android.permission.READ_PHONE_STATE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_AUDIO` - `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS` - `android.permission.SYSTEM_ALERT_WINDOW` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.USE_FULL_SCREEN_INTENT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `androidx.car.app.ACCESS_SURFACE` - `androidx.car.app.NAVIGATION_TEMPLATES` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.AD_ID` - `com.google.android.providers.gsf.permission.READ_GSERVICES` - `com.gsm.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.gsm.customer.permission.PROCESS_PUSH_MSG` - `com.gsm.customer.permission.PUSH_PROVIDER` - `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA` - `com.huawei.hms.permission.SAFETY_DETECT` - `com.huawei.permission.ACCESS_HW_KEYSTORE` - `com.samsung.android.mapsagent.permission.READ_APP_INFO` ## Review summary Overall sentiment is mixed. Rides are frequently described as quick, smooth, and pleasant, with some drivers safe and English-speaking. However, recurring issues include driver cancellations, intrusive ads/notifications, and unclear pickup locations due to map/address problems. App reliability and usability also vary, with loading problems and difficulty capturing screenshots. Some users note concerns about vehicle cleanliness and driver quality. A few compare price favorably against BE and Grab, suggesting room for improvement but potential value when fixed. ### Pros - Positive ride quality repeatedly mentioned (quick, smooth, pleasant rides; some reviews note no smell). - Some reviews highlight safe drivers and English-speaking communication. - Perceived price competitiveness relative to competitors (lower cost than BE; not perceived as scams like Grab). - Overall good service reflected in multiple positive comments. ### Cons - Frequent driver cancellations disrupt trips (mentioned by multiple users). - In-app advertisements and excessive notifications annoy users. - Pickup location/address/map clarity issues leading to missed or confusing pickups. - App reliability and usability problems (loading startup failures and difficulty taking screenshots). - Vehicle/driver quality concerns (car cleanliness/dirtiness and driver suitability). ## Similar extensions and apps - [Green SM: Book EV rides](https://chrome-stats.com/d/com.gsm.customer.global) — 3,121,065 users - [Green GSM](https://chrome-stats.com/d/com.gsm.customer.gsm) — 1,964,671 users - [Green SM Driver](https://chrome-stats.com/d/net.gsm.driver.app) — 836,154 users, 3.67 / 5 - [Green](https://chrome-stats.com/d/production.green.rider) — 7,821 users - [Green Bike-GB: App đặt xe điện](https://chrome-stats.com/d/com.higroup.vietgo) — 185,348 users - [Green SM Merchant](https://chrome-stats.com/d/com.gsm.merchant.app) — 85,059 users - [GreeGo Global](https://chrome-stats.com/d/com.greego.global) — 753 users - [Greenride](https://chrome-stats.com/d/it.hestro.greenride) — 40 users - [Xanh Driver - Tài xế xanh](https://chrome-stats.com/d/com.xanh.driver) — 1,500 users - [Green Ride](https://chrome-stats.com/d/com.greenride.greenrideuser) — 2,745 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.gsm.customer)