# MUSE Loyalty Programme > Rewards & Experiences Canonical page: [https://chrome-stats.com/d/com.gravty.chalhoub](https://chrome-stats.com/d/com.gravty.chalhoub) ## Overview - **ID:** `com.gravty.chalhoub` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** M.C.T. FZE Limited Liability - **Category:** LIFESTYLE - **Downloads:** 94,441 - **Rating:** 3.80 / 5 (377 ratings) - **Version:** 3.0.4 - **Last updated:** 2026-08-14 - **First published:** 2019-08-22 - **Publisher country:** AE - **Size:** 121 MB - **Data as of:** 2026-09-14 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.gravty.chalhoub) - **Website:** [https://www.experience-muse.com](https://www.experience-muse.com/) - **Privacy policy:** [https://www.experience-muse.com/ae-en/privacy-policy/](https://www.experience-muse.com/ae-en/privacy-policy/) ## Description Experience MUSE, a transformative loyalty programme connecting you to over 35 luxury fashion, beauty, and lifestyle brands such as Level Shoes, FACES, Tory Burch, and KENZO. With the MUSE mobile app, easily collect and redeem points both in-store and online across the UAE, KSA, and Kuwait region. Unlock exclusive rewards including early sale access, free delivery, and special event invitations. MUSE offers curated experiences tailored to luxury lifestyle enthusiasts. Manage your digital card, track your statement, and elevate your shopping journey with a seamless, rewarding app designed for discerning customers. ## Rankings - #227,004 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_ADSERVICES_AD_ID` - `android.permission.ACCESS_ADSERVICES_ATTRIBUTION` - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.CAMERA` - `android.permission.EXPAND_STATUS_BAR` - `android.permission.FOREGROUND_SERVICE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.RECORD_AUDIO` - `android.permission.SYSTEM_ALERT_WINDOW` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_EXTERNAL_STORAGE` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.android.vending.CHECK_LICENSE` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.AD_ID` - `com.google.android.providers.gsf.permission.READ_GSERVICES` - `com.gravty.chalhoub.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Review summary Users appreciate MUSE as a user-friendly loyalty program offering valuable products, luxury brands, and enjoyable experiences with helpful customer support. However, multiple reviews cite recurring problems such as account activation failures, sign-up errors, delays and issues with points earning/redemption, technical glitches, and inconsistent customer service responsiveness. Experiences with partner stores vary, influencing user satisfaction. ### Pros - User-friendly interface and app design. - Good loyalty program with valuable products and experiences. - Prompt and helpful customer service chat feature. - Includes many luxury brands under one loyalty program. - Enhances guest experience through special events and offers. ### Cons - Issues with account activation and registration, including duplicate email errors. - Points accumulation and redemption problems, including delays and not earning points on certain transactions. - Technical glitches, such as invalid codes and lack of SMS verification codes. - Poor customer service response in some cases; some complaints about customer support. - Some tied stores provide subpar experiences, affecting overall satisfaction. ## Similar extensions and apps - [Muse & Co.](https://chrome-stats.com/d/com.cafe24.ec.plusplusapptest02) — 3 users - [MUSEERA](https://chrome-stats.com/d/com.cafe24.ec.plusmuseera) — 725 users - [Musematch](https://chrome-stats.com/d/com.musematch.app.android) — 60 users - [mConnect CG](https://chrome-stats.com/d/io.lji.musetenant) — 82 users - [MUSEMIEL](https://chrome-stats.com/d/com.cafe24.ec.plusmusemiel) — 5 users - [Muse Privilèges](https://chrome-stats.com/d/com.mobiwoom.muse) — 19,780 users - [MUSEIQ](https://chrome-stats.com/d/com.museiq.app) — 15,189 users, 3.46 / 5 - [MUSE](https://chrome-stats.com/d/com.museapp) — 786 users - [Momentum Rewards](https://chrome-stats.com/d/com.andy.momentum.rewards) — 167 users - [Mazing Lab](https://chrome-stats.com/d/com.codetinker.mazinglab) — 1 users - [M&S Rewards | Cyprus](https://chrome-stats.com/d/gr.mstat.symeonides) — 52,333 users - [Shoppers Loyalty App](https://chrome-stats.com/d/com.optculture.shoppers) — 15 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.gravty.chalhoub)