# GLS

> GLS App, so many features "in the palm of your hand"

Canonical page: [https://chrome-stats.com/d/com.glsitaly.glstracking](https://chrome-stats.com/d/com.glsitaly.glstracking)

## Overview

- **ID:** `com.glsitaly.glstracking`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Gls Italy spa
- **Category:** BUSINESS
- **Downloads:** 1,203,653
- **Rating:** 3.29 / 5 (1,666 ratings)
- **Last updated:** 2026-04-28
- **First published:** 2026-04-28
- **Publisher country:** IT
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.glsitaly.glstracking)
- **Website:** [http://www.gls-italy.com](http://www.gls-italy.com/)
- **Privacy policy:** [https://glsitaly-download.s3.eu-central-1.amazonaws.com/MOBILE\_APP/privacy/informativa\_privacy\_ita.html](https://glsitaly-download.s3.eu-central-1.amazonaws.com/MOBILE_APP/privacy/informativa_privacy_ita.html)

## Description

The **GLS App** brings a suite of powerful features "in the palm of your hand," giving you seamless control over your shipments. Track your domestic and international parcels in real time with a user-friendly interface that keeps your search history saved for quick access. Share shipment statuses effortlessly via WhatsApp, email, or SMS.

Need to make a return or find a GLS Parcel Shop? Use your phone's GPS to locate the nearest GLS location with ease. Customize delivery schedules with **Flex Delivery** options, allowing you to change delivery dates and personalize your shipping experience. GLS customers can access a dedicated Subscriber section to manage all services conveniently. The app also meets web accessibility standards to ensure everyone can use it without barriers. Discover a smarter, more flexible way to handle your shipments with GLS App.

## Rankings

- #61,555 — Overall

## Review summary

GLS Android app reviews are dominated by negative feedback. Recurring themes include non-delivery or delayed packages despite status updates, delivery attempts made without contact, and address/location errors leading to returns. Users also report poor customer service and limited contact options, plus unreliable app performance and tracking (including trouble with account linking). Positive mentions are rare. Overall, the main issues are delivery reliability, service responsiveness, and tracking/app reliability rather than standout features.

### Cons

- Frequent failed deliveries or delays, with status updates indicating delivery that never occurs.
- Poor or unavailable customer service, with limited contact options and restrictive hours.
- Unreliable app performance and tracking, including issues linking business accounts and incorrect/tracking information.
- Delivery problems due to address/location errors, resulting in returns or undelivered packages.
- Delivery attempts often happen without notifying or contacting the recipient.

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- [GLS Slovenia](https://chrome-stats.com/d/com.gls.loyalty.si) — 76,083 users
- [GLS CZ](https://chrome-stats.com/d/com.gls.loyalty.cz) — 215,029 users
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- [GLS Croatia](https://chrome-stats.com/d/com.gls.loyalty.hr) — 43,612 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.glsitaly.glstracking)