# Global It Inquiry Management

> This is inquiry management application for Global It computer academy.

Canonical page: [https://chrome-stats.com/d/com.globalitinfosolution.inquirymanagementapplication](https://chrome-stats.com/d/com.globalitinfosolution.inquirymanagementapplication)

## Overview

- **ID:** `com.globalitinfosolution.inquirymanagementapplication`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** GLOBALIT
- **Category:** BUSINESS
- **Downloads:** 48
- **Version:** 2.2.6
- **Last updated:** 2025-10-03
- **First published:** 2023-08-07
- **Publisher country:** IN
- **Size:** 33 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.globalitinfosolution.inquirymanagementapplication)
- **Website:** [https://globalitinfosolution.com/](https://globalitinfosolution.com/)
- **Privacy policy:** [https://drive.google.com/file/d/15ybXCsekrjwO9ChDMa7eO3MaUF9tEY5N/view?usp=drive\_link](https://drive.google.com/file/d/15ybXCsekrjwO9ChDMa7eO3MaUF9tEY5N/view?usp=drive_link)

## Description

The GlobalIT Inquiry Application is a specialized inquiry management platform tailored for educational institutions, coaching centers, or class-based organizations. It streamlines the handling of inquiries related to courses, schedules, faculty, fees, and enrollment, offering a suite of tools to enhance operational efficiency and student engagement. Designed with class-focused businesses in mind, it includes features like Class Presence, Inquiry Reports, Notifications, Branch-Specific Data, SMS and WhatsApp Messaging (with marketing templates), Follow-Up Mechanisms, and Role-Based Access for users and admins. Below is a detailed exploration of each component, starting with the core Class Presence module.<br><br>Class Presence<br>The Class Presence feature serves as the central hub for managing inquiries tied to educational classes, replacing the concept of &quot;store&quot; with &quot;class&quot; or &quot;branch&quot; in an academic context. It provides real-time oversight of class-related activities and inquiry flows.<br><br>Purpose and Scope: Class Presence enables institutes to monitor and manage inquiries across various classes or branches (e.g., multiple coaching centers or campuses). It integrates inquiry data with class-specific details, offering visibility into student interest, staff performance, and operational needs.<br>Core Functionalities:<br>Class Profiles: Each class or branch has a profile detailing its schedule, course offerings (e.g., Math, Science), faculty assigned, fee structure, and capacity. This helps staff respond to inquiries with precise, class-specific information.<br>Inquiry Mapping: Inquiries are linked to the relevant class or branch based on student input (e.g., selecting “Physics Batch A”) or location, ensuring accurate assignment to staff or faculty.<br>Performance Metrics: The module tracks metrics like inquiry volume per class, response times, enrollment conversions, and satisfaction ratings. For instance, it can highlight if Class X receives more inquiries than Class Y.<br>Online Class Integration: For virtual classes, Class Presence syncs with platforms like Zoom or Google Classroom, treating online sessions as distinct “branches” for unified inquiry management.<br>Real-Time Updates: Faculty or branch managers receive live alerts on new inquiries, class availability (e.g., seats left), and pending tasks, enabling prompt action.<br>Interface and Usability: The Class Presence dashboard features a visual layout of classes or branches (e.g., a map or list view), with clickable cards showing summary data (e.g., active inquiries, faculty online). Filters allow sorting by course, location, or inquiry type.<br>Educational Impact: This module helps optimize class scheduling, allocate faculty, and identify popular courses. For example, a branch with high inquiry volumes but low enrollments might need better marketing or fee adjustments.<br>Class Presence turns inquiry data into a tool for enhancing educational offerings and student satisfaction.<br><br>Inquiry Report<br>The Inquiry Report tool delivers detailed analytics on class-related inquiries, supporting both operational oversight and strategic planning.<br><br>Report Creation: Users can generate reports by selecting filters like date ranges, class types, branches, or inquiry topics (e.g., fees, schedules). Outputs include PDFs, Excel files, or interactive dashboards.<br>Key Metrics: Reports cover total inquiries, average response times, resolution rates, enrollment outcomes, and feedback scores. Visuals like charts highlight trends, such as peak inquiry periods.<br>Class-Specific Insights: Filtering by class or branch reveals performance variations—e.g., one branch resolving inquiries faster than another—guiding resource allocation.<br>Automation: Scheduled reports (daily, weekly, monthly) deliver updates to staff or admins, ensuring consistent monitoring.

## Rankings

- #2,270,835 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.globalitinfosolution.inquirymanagementapplication.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.globalitinfosolution.inquirymanagementapplication)