Palete AI

Palete AI: Smart WhatsApp solution for support, CRM, and payment reminders

Palete AI helps service providers, e-commerce brands, and insurers automate customer interactions on WhatsApp — the #1 communication channel across emerging markets.

From confirming orders to sending payment reminders, Palete AI is your all-in-one AI agent that understands context, speaks your customer’s language, and never sleeps.

What Palete AI can do for your business:

💬 Respond to FAQs, support inquiries, and sales questions automatically

📅 Send follow-ups and reminders (e.g. insurance renewals, payment due dates)

🛍️ Confirm and manage orders in real time (for e-commerce and delivery businesses)

🧠 Manage client data with simple CRM features built into the chat

🔄 Handoff to human agents when needed, for high-stakes or sensitive conversations

🌍 Multilingual support (English, French, Arabic, Swahili...)

Who is it for?

DTC and e-commerce brands using WhatsApp for sales and support

Insurance companies needing automated policy management and renewal reminders

Service providers managing appointments, clients, or payment collection

SMEs looking to centralize WhatsApp interactions with CRM-like structure

Why Palete?

Built for emerging markets where WhatsApp is the business lifeline

No code or tech skills needed — get started in minutes

Reduce failed payments, missed conversations, and lost deals

Scale your support and sales without scaling your team