# True Cloud

> True Cloud " 24 Hour Remote Video Surveillance Mobile application

Canonical page: [https://chrome-stats.com/d/com.generalcomp.truecloud](https://chrome-stats.com/d/com.generalcomp.truecloud)

## Overview

- **ID:** `com.generalcomp.truecloud`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Warner India
- **Category:** BUSINESS
- **Downloads:** 3,953,365
- **Rating:** 3.67 / 5 (10,189 ratings)
- **Version:** 4.6.5.13
- **Last updated:** 2025-12-05
- **First published:** 2016-08-05
- **Publisher country:** IN
- **Size:** 122 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.generalcomp.truecloud)
- **Website:** [http://www.trueview.co.in](http://www.trueview.co.in/)
- **Privacy policy:** [https://download.dvr163.com/apk/eseecloud/PrivacyPolicy.html?goods\_language=en&app\_bundle=om9Adm4SojoVcz4Pdj0Ncz0T](https://download.dvr163.com/apk/eseecloud/PrivacyPolicy.html?goods_language=en&app_bundle=om9Adm4SojoVcz4Pdj0Ncz0T)

## Description

**True Cloud** is a powerful 24-hour remote video surveillance mobile application designed to keep you connected to your security cameras anytime, anywhere. The app features multi-image and real-time previews, allowing you to monitor multiple video feeds simultaneously with ease. 

With integrated QR scan functionality, you can quickly add and connect new devices. PTZ (pan-tilt-zoom) control enables precise management of camera views remotely. True Cloud also supports video capture, recording, and backup to ensure your footage is safely stored. Discover more advanced functions by downloading True Cloud and enhancing your remote surveillance experience today.

## Rankings

- #28,710 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.LOCAL_MAC_ADDRESS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_LOGS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `com.android.vending.BILLING`
- `com.asus.msa.SupplementaryDID.ACCESS`
- `com.generalcomp.truecloud.openadsdk.permission.TT_PANGOLIN`
- `com.generalcomp.truecloud.permission.HANDLE_PUSH`
- `com.generalcomp.truecloud.permission.KW_SDK_BROADCAST`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.hihonor.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.meizu.cloud.push.permission.MESSAGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.vivo.notification.permission.BADGE_ICON`
- `freemme.permission.msa`
- `freemme.permission.msa.SECURITY_ACCESS`
- `oplus.permission.settings.LAUNCH_FOR_EXPORT`

## Review summary

True Cloud shows potential with decent camera quality when it works and some positive sentiment, but recurring problems harm user experience: verification and purchasing failures, weak support, app instability, buffering and slow or capped downloads, and cameras that fail offline or don’t log events. Addressing onboarding, reliability, and customer service is essential to improve overall satisfaction.

### Pros

- Camera quality is praised when it is functioning.
- Occasional strong positive feedback in reviews (examples include 'very good', 'excellent', 'super').
- Positive sentiment expressed by users using emojis (e.g., 🥰, 👍, ♥️).

### Cons

- Onboarding/purchasing issues: verification codes not sent and inability to purchase cloud services.
- Poor or unresponsive customer support / no replies to problems.
- Reliability and stability problems: app keeps stopping, frequent errors, playback issues.
- Video streaming/download problems: buffering from cloud, slow download speeds, and a limit of 9 downloads.
- Camera functionality problems: offline camera issues and alarms/events not being recorded.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.generalcomp.truecloud)