FTH Daily
FTHDaily - Everyday Essentials, Every Day
- By:
- FreshToHome
- Downloads:
- 1,330,003+ 855
- Rating:
- 4.02 (28,859) 64 new ratings
- Creation date:
- 2019-10-13
- Email:
- su*****@fthdaily.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 14 hours ago
Ranking
User reviews
FTH Daily offers a user-friendly app with timely deliveries for daily essentials and reasonable pricing, making grocery shopping convenient. However, users report growing dissatisfaction due to recent increased fees, poor customer support, and frequent delivery problems such as delays and missing items. The app experiences technical issues including login problems and transaction history errors, which combined with limited support channels and lack of refund flexibility, have led to frustration and calls for better service and app improvements.
Pros
- User-friendly interface making navigation easy for users of all ages.
- Timely and reliable deliveries, often with early morning delivery options appreciated by users.
- Reasonable pricing and good product quality when deliveries are successful.
- App provides updates and notifications to keep users informed.
- Convenient service for daily groceries and essentials, simplifying users' lives.
Cons
- Recent introduction of multiple fees including platform fees and wallet load charges, increasing cost for customers.
- Poor customer service with unresponsiveness to queries, delayed or no refunds, and difficulty in reaching support.
- Frequent delivery issues such as late deliveries, missing or wrong items, and order cancellations without proper resolution.
- App glitches including problems with transaction history display, OTP/login failures, inability to raise complaints effectively within the app.
- Inability to withdraw money from wallet and forced retention of funds within the app leading to customer frustration.
Recent reviews
Absolute disgusting service, especially over the last couple of months...they seemed to have no control over their delivery partner whatsoever! Just waiting for my wallet balance to get over. And this time, i really really mean it! In case FTH wants to check further, they can go through my e-mails to get all the details. Nothing has changed! No refund no recompense or anything
by 
Mukarram U, 2025-02-04
Mukarram U, 2025-02-041)App is much better now, thank you for adding the delivery status page on the home page, though when i move from today to tomorrow, it doesn't allow me to switch back to status of today. 2) Transaction history in app doesn't show proper credit or debit, doesn't show balance after each transaction, it should clearly show credit amount and balance for each line/transaction
by 
Prashant Joseph (Pat), 2025-02-01
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