# My Flex Account Mobile

> My Flex Account Mobile: 24/7 access to FSA, HRA, HSA, Parking, Transit Accounts.

Canonical page: [https://chrome-stats.com/d/com.flex.fismobile](https://chrome-stats.com/d/com.flex.fismobile)

## Overview

- **ID:** `com.flex.fismobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** WealthCareMobile
- **Category:** MEDICAL
- **Downloads:** 18,527
- **Rating:** 3.63 / 5 (112 ratings)
- **Version:** 26.08.00
- **Last updated:** 2026-08-11
- **First published:** 2016-04-22
- **Publisher country:** US
- **Size:** 34 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.flex.fismobile)
- **Website:** [https://www.mywealthcareonline.com/myflexaccount](https://www.mywealthcareonline.com/myflexaccount)
- **Privacy policy:** [https://www.myflexaccount.com/Page/PrivacyPolicy](https://www.myflexaccount.com/Page/PrivacyPolicy)

## Description

**My Flex Account Mobile** by Flexible Benefit Service LLC enables users to manage Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Health Savings Accounts (HSA), Parking, and Transit accounts 24/7 right from their mobile device. The app syncs login credentials with the Flex web portal for seamless access with no extra registration.

Key features include viewing account balances, recent transactions, email alerts, demographic and dependent details, card information including PINs, and quick contact options to the administrator. Enhanced security features such as picture/passphrase authentication, device identification, and challenge questions ensure protection. Users can also register new accounts directly through the app, making benefit management entirely mobile and user-friendly.

## Rankings

- #447,024 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.REORDER_TASKS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.WAKE_LOCK`
- `com.flex.fismobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Users find the app easy to use for basic functions and appreciate the ability to upload receipts and keep records. However, frequent crashes, bugs, and poor customer service frustrate users. Many report complex and often unsuccessful reimbursement processes, with claims rejected due to receipt issues. The app's UI is viewed as unintuitive, and users experience difficulties logging in or accessing certain features. Overall, the app provides convenience but is hampered by technical and service-related problems.

### Pros

- Easy to use interface for basic functions
- Allows uploading of receipts via phone camera
- Keeps accurate records
- Provides quicker way to submit claims compared to paper submissions

### Cons

- App frequently crashes or has bugs, especially with uploading documents or submitting claims
- Poor customer service and communication through the app or phone
- Reimbursement process is complicated and often results in rejected or delayed claims
- User interface is not intuitive, requires navigation through many submenus
- Log-in issues and server unavailability repeatedly experienced

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.flex.fismobile)