# Train tickets, travel & times

> Get live train times, plan your travel, buy tickets, check departures & arrivals

Canonical page: [https://chrome-stats.com/d/com.firstgreatwestern](https://chrome-stats.com/d/com.firstgreatwestern)

## Overview

- **ID:** `com.firstgreatwestern`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Great Western Railway
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 1,399,398
- **Rating:** 4.50 / 5 (23,773 ratings)
- **Version:** 5.0.8
- **Last updated:** 2026-08-26
- **First published:** 2018-07-05
- **Publisher country:** GB
- **Size:** 53 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.firstgreatwestern)
- **Website:** [http://www.gwr.com](http://www.gwr.com/)
- **Privacy policy:** [https://www.gwr.com/privacy-policy](https://www.gwr.com/privacy-policy)

## Description

Plan journeys, buy tickets, and check live train times with the Great Western Railway (GWR) app. Book tickets across UK networks, save up to 50% with Advance fares, store mobile tickets in-app, and access a convenient home screen widget for today’s travel. Enjoy GWR Rewards, digital railcards stored in-app, and live network information on the home screen.

Key features:
- Book tickets across networks with no booking fees
- Save up to 50% with Advance fares
- Store mobile tickets in-app
- Home screen widget for quick access
- GWR Rewards and digital railcards
- View live departures/arrivals, platforms, and crowd levels
- Save frequent journeys and stay updated with network information

## Rankings

- #56,215 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.firstgreatwestern.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Reviews are overwhelmingly negative. The top recurring issues are: frequent sign-ins and being logged out; crashes and instability; payments charged but tickets not issued or no fares found; live times/route data failing to load; and the app forgetting saved stations or journeys. A few users recall it used to work, but most report ongoing problems, especially around travel near barriers and at peak times. Overall reliability is poor, with little evidence of consistent positives across multiple reviews.

### Pros

- No consistent positives reported across multiple reviews.

### Cons

- Frequent sign-ins and being logged out, often after closing the app or shortly after use.
- Crashes and instability: the app crashes or closes unexpectedly.
- Payments charged but tickets not issued or no fares found/not available.
- Live timetable data and journey times fail to load or aren't shown.
- App forgets saved stations or journeys, hindering rebooking and gate entries.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.firstgreatwestern)