FBTO Care app

Name: FBTO Care app
Rating: 1.5 (2967 reviews)
Author: FBTO

Quickly and safely arrange your healthcare affairs in the FBTO Care app

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The FBTO Care app offers a secure and convenient way to manage your healthcare affairs. Authentication through DigiD ensures your personal data is protected while providing easy access to your health insurance information in both Dutch and English.

With the app, you can view your insurance coverage, see who is co-insured, track your reimbursements and care costs, and monitor your remaining deductible. It simplifies self-service tasks such as submitting claims by taking photos and sending them directly through the app, with reimbursement processed by the next working day. Additionally, you can easily arrange authorizations for transport.

A handy feature includes digital access to your health insurance card, ensuring you always have it within reach. The FBTO Care app streamlines healthcare management, making it quick, safe, and effortless.

App Health & Fitness Productivity Privacy & Security

By:

FBTO

Downloads:

371,549 1.01K

Rating:

1.50

(2,967) 12 new ratings

Version:

9.1.0 Last updated: 2025-07-03

Version code:

1014

Creation date:

2011-08-15

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_PHONE_STATE
android.permission.WAKE_LOCK
com.fbto.fbtozorg.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE

Size:

95.30MB

Email:

ma*****@achmea.nl

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-10

Ranking

# 103,564 ▼ 92

User reviews

Users find the FBTO Care app easy and intuitive for submitting claims and accessing insurance cards, appreciating the English support. However, many face persistent login issues with DigiD, causing accessibility problems. Users are also frustrated by split functionality between the app and website, limited shared access for parents to children's data, and strict photo conditions for invoice submissions. Dependency on internet connection restricts usability abroad or in low-signal situations.

Pros

App is quick and easy to use for submitting claims and declarations.
Submitting claims by uploading photos of invoices is straightforward and results in quick reimbursements.
The app supports English language, which users appreciate.
Holds your insurance card accessible through DigiD conveniently.
The app is intuitive and good for Dutch healthcare insurance management.

Cons

Login with DigiD frequently fails, causing inability to access the app.
Limited functionality between the app and website causes confusion and requires multiple logins.
Only one parent can view dependent children's information, which is frustrating in urgent situations.
Strict photo requirements for uploading invoices are annoying and difficult to meet.
The app requires an internet connection to access the insurance card, which is problematic when abroad or without signal.