Reviews of Contigo EBT
List of user reviews and ratings for Contigo EBT
Total ratings
4.32
(Rating count:
1,326)Review summary
Users find the Contigo EBT app easy to use with a clean design and like the convenience of checking balances without calls. However, common issues include inability to add or edit multiple cards, registration failures due to Captcha and email recognition problems, persistent bugs and downtime, and lack of biometric login options. These issues significantly affect usability and frustrate users, prompting multiple app uninstallations and low ratings despite its useful features. Pros
- Easy to use with a clean and simple interface
- Allows users to check EBT balance conveniently without calling
- Provides secure login requiring password each time, appreciated for security
Cons
- Cannot add or edit multiple cards or update card information within the app
- Registration process is problematic due to non-working Captcha and unrecognized emails
- Frequent app maintenance and bugs causing it to be non-functional for months
- Lack of biometric login such as fingerprint for convenience
- User interface limitations, such as having to log in every time without an option to stay signed in
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User reviews
Recent rating average:
2.40
All time rating average:
4.32
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5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-23 |  | | Why can't I add cards? |
| 2024-05-17 |  | | It hasn't worked for months now saying that it's in maintenance. This has gone on since at least March 2024. |
| 2024-02-13 |  | | I downed it to 4 starts bc it shows here you can add multiple cards but yet in the app it doesn't have the option anywhere. But it's very easy to use & instead of calling to know how much you have or will get you can just log in which I like that. |
| 2023-11-26 |  | | Excellent, Clean and easy menu's, really like it. I would like to see the finger sensor used with it like Ath Movil. And NFC type payment would be great. |
| 2022-12-26 |  | | I'm giving it 3 stars because you can edit or add a new card with an account already active, so you end up with 2 accounts for no reason. |
| 2022-12-10 |  | | Very good keeps me into touch |
| 2022-10-18 |  | | A most have app, very simple and easy to use. Fingerprint would make it easier to sign in! |
| 2022-08-02 |  | | A fraud. They want you to use this app for PR but it has lots of problems, bugs, system is always slow, Providers app is way better, never had problem, however PR EBT don't want you to use it because providers not only shows your balance, it helps you find a job, also shows you all the BENEFITS WE'RE SUPPOSED TO BE GETTING which is why they don't want you to use it. I'm recently blocked from providers because last time I did a review on PR EBT I mentioned Providers app, now I can't use it. Why? |
| 2022-04-30 |  | | The Contigo app needs to get updated ive tried numerous times that's why I'm blocked not worth the headache |
| 2022-03-09 |  | | Very hard I haven't been able to register system do not send me a code and don't recognize my email I try and try different email |
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