# Gotogate

> Flights, booking, check-in: one app

Canonical page: [https://chrome-stats.com/d/com.etraveli.android](https://chrome-stats.com/d/com.etraveli.android)

## Overview

- **ID:** `com.etraveli.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Etraveli Group AB
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 1,405,742
- **Rating:** 4.18 / 5 (31,323 ratings)
- **Version:** 4.16.1
- **Last updated:** 2026-09-09
- **First published:** 2019-06-27
- **Publisher country:** SE
- **Size:** 54 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.etraveli.android)
- **Website:** [https://www.gotogate.com/rf/contact-us](https://www.gotogate.com/rf/contact-us)
- **Privacy policy:** [https://www.gotogate.co.uk/rf/privacy-policy](https://www.gotogate.co.uk/rf/privacy-policy)

## Description

Gotogate is your ultimate travel companion, offering a seamless and secure experience for booking flights, hotels, and car rentals worldwide. With access to over 650 airlines, the app provides flexible booking options and exclusive features such as free early check-in, allowing passengers to check in months in advance and receive boarding passes directly on their mobile device. 

Manage multiple bookings effortlessly in one place, access all reservation details and receive real-time notifications about gate or schedule changes to ensure you never miss a flight. Enhance your travel with add-ons like baggage and seat selection from the pre-travel store, and enjoy substantial savings of up to 70% on flights, hotels, and rental cars. Gotogate supports bookings from numerous popular travel brands and offers multiple payment options worldwide, making it a comprehensive choice for travelers looking for convenience and great deals.

## Rankings

- #55,980 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACTION_TIME_CHANGE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.android.vending.BILLING`
- `com.etraveli.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Recurring issues center on refunds, customer support, and access to tickets. Reviewers report unresponsive service, delayed refunds when airlines cancel, and login/verification problems. Users also struggle to view or download e-tickets, and contact options are limited (no email, automated responses). Some praise the booking flow as simple and the app easy to use when functioning. Overall, reliability and support responsiveness are the major pain points, with refund delays and ticket access being the most mentioned negatives.

### Pros

- Booking procedure is simple and quick.
- App is easy to use / user-friendly.
- Users can book flights through the app.

### Cons

- Poor customer support with unresponsiveness and automated responses.
- Refunds are delayed or not processed when flights are canceled by the airline.
- Login/verification issues and sign-in problems.
- In-app ticket handling problems—difficulty viewing/downloading e-tickets or missing ticket details.
- Limited communication channels (no dedicated email support; reliance on pre-recorded messages/phone); chat and support are often non-functional.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.etraveli.android)