# 1 Utama SuperApp

> Your gateway to great shopping in 1 Utama and better ONECARD & 1PAY e-Wallet!

Canonical page: [https://chrome-stats.com/d/com.etoff.oneutama](https://chrome-stats.com/d/com.etoff.oneutama)

## Overview

- **ID:** `com.etoff.oneutama`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Bandar Utama City Centre
- **Category:** SHOPPING
- **Downloads:** 367,812
- **Rating:** 4.00 / 5 (1,271 ratings)
- **Version:** 7.0.2
- **Last updated:** 2026-08-13
- **First published:** 2011-11-22
- **Publisher country:** MY
- **Size:** 122 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.etoff.oneutama)
- **Website:** [http://www.1utama.com.my](http://www.1utama.com.my/)
- **Privacy policy:** [https://1utama.com.my/privacy-policy](https://1utama.com.my/privacy-policy)

## Description

Welcome to 1 Utama SuperApp, the digital companion for Malaysia’s largest mall with over 770 retail stores. Designed to enhance your shop-eat-play experience, the app brings cashless convenience, live wayfinding, easy bookings and exclusive promos together in one place. Enjoy faster checkouts, instant UPoints, and seamless access to mall news and social channels for an #APPMAZING visit.

Features include: 1PAY for cashless payments, instant UPoints and cardless parking; Cardless Parking with vehicle registration and ONECARD parking rates; Interactive Map with live directions to stores and amenities; Online Booking for leisure, fitness, theatre tickets and event RSVPs; Promos & Happenings to plan visits; Where Did I Park QR car locator; and direct links to 1 Utama’s social feeds.

## Rankings

- #117,060 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.etoff.oneutama.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.etoff.oneutama.permission.C2D_MESSAGE`
- `com.etoff.oneutama.permission.PROCESS_PUSH_MSG`
- `com.etoff.oneutama.permission.PUSH_PROVIDER`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.huawei.permission.ACCESS_HW_KEYSTORE`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users find the 1 Utama SuperApp useful for checking points and topping up parking credits, supported by helpful customer service. However, multiple reviews highlight critical issues such as frequent freezing and crashing, slow loading times, and unreliable parking credit top-ups that cause access problems. The app demands location permissions that often fail to work properly, hindering payment functions. Login problems, especially with OTP verification, further diminish user experience. Overall, the app requires significant stability, performance, and functionality improvements to meet user expectations.

### Pros

- Customer service staff are very courteous and helpful.
- The app provides useful features such as checking points, mall directory, and reloading parking card.
- The app helps in showing credit balances in the account.

### Cons

- The app frequently freezes, crashes, or becomes unresponsive.
- Top-up for parking credit is slow and often does not update instantly, causing inconvenience at the parking gate.
- The app is very laggy and slow to load, with frequent timeout errors.
- Unnecessary permissions like location are required, but the location detection often fails, affecting payment functionality.
- Login issues prevail, including problems receiving OTP and failed authentication attempts.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.etoff.oneutama)