# My e&

> The control is in your hands

Canonical page: [https://chrome-stats.com/d/com.etisalat](https://chrome-stats.com/d/com.etisalat)

## Overview

- **ID:** `com.etisalat`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** e& Egypt
- **Category:** PRODUCTIVITY
- **Downloads:** 48,681,826
- **Rating:** 3.42 / 5 (1,604,607 ratings)
- **Version:** 36.1.0
- **Last updated:** 2026-09-07
- **First published:** 2012-10-23
- **Publisher country:** EG
- **Size:** 385 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.etisalat)
- **Website:** [http://www.eand.com.eg](http://www.eand.com.eg/)
- **Privacy policy:** [http://www.etisalat.eg/etisalat/notification/portal/privacy\_policy\_en.html](http://www.etisalat.eg/etisalat/notification/portal/privacy_policy_en.html)

## Description

My e& is a versatile Chrome extension designed to put control in your hands. It enables you to easily track your financial balance, recharge accounts, and pay bills all within a user-friendly interface. Beyond money management, My e& offers access to exclusive offers, gifts, and benefits, enhancing your experience with valuable rewards.

The extension also supports a range of services including online shopping and banking, making it a comprehensive tool for daily financial and lifestyle needs. Regular updates ensure improved performance, bug fixes, and introduction of new features, providing a smooth and continually enhanced user experience.

## Rankings

- #3,185 — Overall
- #14 — Top app in Egypt

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_DOWNLOAD_MANAGER`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_SURFACE_FLINGER`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CLEAR_APP_USER_DATA`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.DETECT_SCREEN_RECORDING`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INJECT_EVENTS`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.MANAGE_DOCUMENTS`
- `android.permission.NEARBY_WIFI_DEVICES`
- `android.permission.NFC`
- `android.permission.PACKAGE_USAGE_STATS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PROJECT_MEDIA`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_FRAME_BUFFER`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PROFILE`
- `android.permission.REAL_GET_TASKS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.SEND_SMS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `com.etisalat.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.etisalat.android.gcm.permission.C2D_MESSAGE`
- `com.etisalat.lpa.permission.BROADCAST`
- `com.etisalat.permission.C2D_MESSAGE`
- `com.genesys.gms.mobile.callback.demo.legacy.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.google.android.providers.gsf.permission.WRITE_GSERVICES`
- `com.ibm.clientsdk.android.app.permission.C2D_MESSAGE`

## Review summary

Overall, users praise My e& for ease of use and general quality, but frequent stability problems, missing features, confusing subscriptions, and billing issues drive negative sentiment. Some reviews note improvements over time and problem-solving within the app, yet service and support quality remain a major concern for many users.

### Pros

- Positive overall quality and user satisfaction (praises like excellent, nice, good)
- Convenient and efficient to use
- Improvements over time with fixes and updates
- Helpful; users can find solutions within the app
- Strong endorsements that this is among the best apps / highly rated

### Cons

- Stability and reliability issues (frequent crashes / features not functioning)
- Missing features and categories; promoted offers not available
- Poor customer support (live chat not solving issues)
- Billing, refunds, and service outages (refund delays; line disconnection; extra charges)
- Suspicious/subscription prompts perceived as scams and subscription confusion

## Similar extensions and apps

- [IT&E Mobile](https://chrome-stats.com/d/com.citadel.itne.xtended) — 1,765 users
- [e& money - EG](https://chrome-stats.com/d/com.etisalat.flous) — 8,014,291 users, 3.39 / 5
- [My Internet](https://chrome-stats.com/d/synnefo.myinternetrecharge.customer) — 401 users
- [My E Recharge](https://chrome-stats.com/d/com.myerechclapp) — 109 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.etisalat)