# EmberZone Operations

> Organize work requests, quotes, and capacity notes in a local ops desk.

Canonical page: [https://chrome-stats.com/d/com.emberzonenguyehan.opsdesk](https://chrome-stats.com/d/com.emberzonenguyehan.opsdesk)

## Overview

- **ID:** `com.emberzonenguyehan.opsdesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Ember Zone
- **Category:** BUSINESS
- **Version:** 1.0
- **Last updated:** 2026-07-24
- **First published:** 2026-07-24
- **Publisher country:** US
- **Size:** 12 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.emberzonenguyehan.opsdesk)
- **Privacy policy:** [https://www.freeprivacypolicy.com/live/06bf70d3-9ea3-42b9-9d32-168436d415cc](https://www.freeprivacypolicy.com/live/06bf70d3-9ea3-42b9-9d32-168436d415cc)

## Description

EmberZone Operations is a work tracking app for teams that want requests, quotes, and reference services in one place on a single device. Records stay in a local SQLite database. There is no INTERNET permission in the manifest.<br><br>First launch may insert sample services, team members, work items, and quotes so the Pulse screen is populated. Replace or delete that data as you set up your desk.<br><br>Pulse (home)<br>- View open request count, items due today, and completion rate derived from saved work items<br>- See a seven-day workload heat grid and a list of items flagged for SLA follow-up<br>- Open a listed item to edit its work record<br>- Switch a velocity chart between 7, 30, and 90 days of completed work counts<br><br>Work<br>- Add, edit, or delete work requests with priority and status filters<br>- Track assignee, due date, progress, and notes fields you enter<br><br>Services<br>- Search and filter the catalog of predefined services and open detail pages<br><br>Quotes<br>- Build client quotes, attach services, and move through draft, sent, approved, or declined states<br><br>Company<br>- About, Mission, We, Where, Team, Business Timeline, and Contact sections<br>- Contact: call, email, or map intents plus copy buttons; optional contact form entries are saved to a local outbox list (not sent automatically by the app)<br><br>Capacity &amp; SLA Forecast (Toolkit)<br>- Enter team size, hours, open workload, and SLA targets to view utilization and capacity estimates<br>- Save runs to history and delete individual calculations<br>- Disclaimer in app: estimates depend on your inputs

## Rankings

- #3,162,881 — Overall

## Permissions and access

### Permissions

- `com.android.vending.CHECK_LICENSE`
- `com.emberzonenguyehan.opsdesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.emberzonenguyehan.opsdesk)