# Eaton SecureConnect

> Control and monitor your alarm system 24/7 from anywhere in the world.

Canonical page: [https://chrome-stats.com/d/com.eaton.ionSecurityConnectPanel](https://chrome-stats.com/d/com.eaton.ionSecurityConnectPanel)

## Overview

- **ID:** `com.eaton.ionSecurityConnectPanel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Eaton
- **Category:** LIFESTYLE
- **Downloads:** 62,786
- **Rating:** 2.79 / 5 (291 ratings)
- **Version:** 2.1.2
- **Last updated:** 2026-07-14
- **First published:** 2017-11-01
- **Publisher country:** US
- **Size:** 19 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.eaton.ionSecurityConnectPanel)
- **Website:** [http://www.touchpoint-online.com/content/eaton-secureconnect](http://www.touchpoint-online.com/content/eaton-secureconnect)
- **Privacy policy:** [http://www.eaton.com/Eaton/OurCompany/PrivacyPolicy/index.htm](http://www.eaton.com/Eaton/OurCompany/PrivacyPolicy/index.htm)

## Description

Eaton SecureConnect allows you to control and monitor your Scantronic i-on alarm system remotely from any location, 24/7. With secure encrypted access and biometric fingerprint login, this app provides quick and safe management of your home or office alarm system. Users can view multiple alarm panels, set or unset alarms, receive real-time notifications, and review recent event logs and images with Eaton cameras.

The app's intuitive interface makes it easy to check zone statuses, omit zones, customize notifications and panel names, and even control connected appliances from your smart device. Eaton SecureConnect enhances your security by consolidating multiple panels into a single app, ensuring you stay informed and connected to your security system at all times. To get started, contact a local security installer to install the next generation i-on security alarm system.

## Rankings

- #271,812 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.DELETE_CACHE_FILES`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.eaton.ionSecurityConnectPanel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.eaton.ionSecurityConnectPanel.permission.BackgroundHandlerActivity`
- `com.eaton.ionSecurityConnectPanel.permission.PushHandlerActivity`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

The Eaton SecureConnect app has reported positives such as biometric login support and ease of use on some older or compatible devices. However, multiple users experience significant problems including app crashes, frequent login failures, and poor notification reliability, especially on newer Android phones. Compatibility with recent Android versions and popular models like Pixel 7 and Galaxy 23 Ultra is a common concern. Additionally, users note issues with alarm status updates not refreshing automatically and lack of timely support, leading to frustration and reduced app effectiveness.

### Pros

- Works fine on some older or supported Android devices.
- Has fingerprint and biometric login capability on compatible devices.
- Useful alarm system control when functioning properly.
- Good technical support experience reported by some users.
- Relatively easy to use and set up with the right hardware.

### Cons

- App frequently crashes or does not open on newer Android devices.
- Login issues are common, often requiring new account creation to work.
- Notification system often fails or only works when the phone is unlocked.
- Compatibility issues with latest Android versions and some phone models (e.g., Pixel 7, Galaxy 23 Ultra).
- App does not always remember alarm status without manual refresh, causing usability issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.eaton.ionSecurityConnectPanel)