Reviews of CESCO Digital

By: Government of Puerto Rico

List of user reviews and ratings for CESCO Digital

Total ratings

4.37 (Rating count: 10,741)

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Review summary

The CESCO Digital Android app is widely praised for being easy to use and generally high-quality, with frequent positive praise and user-friendly experiences. However, users report significant reliability and usability problems: crashes or the app not opening, login/registration and appointment booking errors, and payment processing issues. There is also frustration with frequent updates that don’t improve performance and with errors surrounding online/virtual appointments. Some users request additional features, but overall sentiment is mixed due to these persistent technical issues.

Pros

Easy to use / user-friendly interface
Overall high-quality app with frequent praise (described as excellent, great, or amazing)
Positive, friendly, and useful user experience (short positive reviews and compliments)
Consistent positive endorsements (e.g., 'excellent app', 'great application', 'Amazing')

Cons

App crashes or won't open (including after updates)
Login/registration and appointment booking errors (issues during sign-in, registering, and booking)
Payment processing problems (bank rejects transactions)
Update fatigue: too many updates with no tangible performance improvements
Online appointment availability issues or generic error messages during virtual services

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User Reviews

Recent rating average: 3.80

All time rating average: 4.37

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42% (60)

Date	Author	Comment
2026-05-21	Mj*****	pq ya no puedo usar mi huella digita para entrar despues del update?????🤦‍♂️
pq ya no puedo usar mi huella digita para entrar despues del update?????🤦‍♂️
2026-05-20	An*****	APP won't open.
APP won't open.
2026-05-17	To*****	👍😊, efectivo,on time,workers very courteous friendly, knowledgeable & most likely God fearing.
👍😊, efectivo,on time,workers very courteous friendly, knowledgeable & most likely God fearing.
2026-05-16	Al*****	excelente
excelente
2026-05-15	DA*****	Super easy
Super easy
2026-05-15	Ju*****	very good !
very good !
2026-05-15	Es*****	Found what I AK with rood representatives. needed. Did not need to spe
Found what I AK with rood representatives. needed. Did not need to spe
2026-05-14	Pe*****	Excelente. Mantengan el buen trabajo.
Excelente. Mantengan el buen trabajo.
2026-05-14	Ma*****	It doesn't upgrade.
It doesn't upgrade.
2026-05-14	Jo*****	excellent
excellent