# DTC

> Discover, Travel & Connect in Dubai through the DTC App!

Canonical page: [https://chrome-stats.com/d/com.dtc.dtccustomer](https://chrome-stats.com/d/com.dtc.dtccustomer)

## Overview

- **ID:** `com.dtc.dtccustomer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Dubai Taxi Company
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 502,850
- **Rating:** 3.00 / 5 (1,642 ratings)
- **Version:** 2.22
- **Last updated:** 2025-01-09
- **First published:** 2019-04-28
- **Size:** 49 MB
- **Data as of:** 2025-06-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.dtc.dtccustomer)
- **Website:** [https://dubaitaxi.ae/](https://dubaitaxi.ae/)
- **Privacy policy:** [https://mobilityae.com/privacy/](https://mobilityae.com/privacy/)

## Description

The DTC App is Dubai’s premier smart transportation solution, designed to enhance your travel experience across the city. Offering a variety of services including taxis, limousines, and delivery options, the app focuses on simplicity with instant or scheduled bookings in just three clicks. Users benefit from features like real-time fare calculations, live trip tracking, secure payments, and the convenience of cash or credit options.

Founded in 1995 as part of the Dubai Roads and Transport Authority (RTA), Dubai Taxi Corporation (DTC) ensures professional service with clean, modern vehicles and friendly male and female drivers. The app also provides customer rewards, quick support, and hygiene-focused practices. Winner of the Huawei 2020 Gold Developer Competition, DTC App guarantees a comfortable, affordable, and reliable way to explore and connect in Dubai.

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_MEDIA_VISUAL_USER_SELECTED`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.dtc.dtccustomer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.dtc.dtccustomer.MAPS_RECEIVE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users frequently report frustrations with DTC app's frequent ride cancellations, unreliable app performance, and poor customer support. Drivers often fail to locate passengers due to inaccurate maps, and payment issues like double charging and unredeemable discounts are common. However, some users appreciate the premium limo and Tesla options with professional drivers and mention faster limo rides. Despite some improvements, the overall rating is low due to reliability and service shortcomings.

### Pros

- Offers premium limo and Tesla rides with professional drivers
- Potential for fast limo rides under 5 minutes
- App has improved as per at least one update fixing credit card issues

### Cons

- Frequent last-minute cancellations by drivers without adequate customer notification
- Issues with app reliability including crashes and failure to open
- Poor customer service with unhelpful or automated responses
- Inaccurate location services causing drivers to get lost or not find passengers
- Problems with payment methods: inability to pay online properly, misleading charges, and issues redeeming discounts

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.dtc.dtccustomer)