MyBolt

MyBolt is a digital search and communication platform designed to help users connect with businesses across Malaysia.

It offers a simple experience — Search, Tap, and Connect — enabling users to discover businesses, access information, and communicate through a single platform.

MyBolt supports digital engagement between businesses and consumers by providing messaging, alerts, notifications, reminders, appointments, surveys, and automated chatbot interactions. The integrated Business BOT allows businesses to offer guided and interactive communication, helping users complete tasks and access services step by step.

The platform is built to support smooth and efficient business communication, allowing users to interact with their selected businesses anytime and from anywhere.

MyBolt includes multiple digital service features, such as:

Direct digital messaging between businesses and consumers

Two-way communication for inquiries and support

Digital Information Desk for business details and updates

Digital Customer Care system

Digital Complaint Management system

Automated Business BOT for interactive assistance

Additional digital communication and engagement tools

MyBolt is designed to simplify how users access business services and information through a structured and easy-to-use digital experience.