# DriveCentric

> DriveCentric is an Augmented Intelligence CRM enabling auto dealers to do more.

Canonical page: [https://chrome-stats.com/d/com.drivecentric.drivecentric](https://chrome-stats.com/d/com.drivecentric.drivecentric)

## Overview

- **ID:** `com.drivecentric.drivecentric`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** DriveCentric, LLC
- **Category:** PRODUCTIVITY
- **Downloads:** 37,669
- **Rating:** 3.99 / 5 (1,686 ratings)
- **Version:** 8.27.2
- **Last updated:** 2026-09-10
- **First published:** 2015-04-01
- **Publisher country:** US
- **Size:** 121 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.drivecentric.drivecentric)
- **Website:** [http://www.drivecentric.com/](http://www.drivecentric.com/)
- **Privacy policy:** [https://drivecentric.com/privacy-policy](https://drivecentric.com/privacy-policy)

## Description

DriveCentric is the world’s first Augmented Intelligence CRM built specifically for automotive dealerships. Combining advanced AI with an intuitive, mobile-first design, DriveCentric helps dealers engage more customers, respond instantly to leads via text, email, or personalized video, manage real-time sales pipelines, and close deals faster with less friction. From lead to final delivery, the platform keeps every conversation and task connected—schedule and confirm appointments, add notes and follow-ups, scan VINs and driver’s licenses, and capture perfect delivery photos with Facebook integration.

Certified by major OEMs and integrated with all leading DMS providers, DriveCentric is trusted by thousands of forward-thinking dealerships across the U.S. and Canada. Core features include instant lead response, personalized video walkarounds, appointment scheduling, mobile check-in/out, VIN scanning, and delivery photo sharing—empowering teams to sell more cars, improve customer experience, and streamline operations without ever needing a laptop.

## Rankings

- #337,956 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.drivecentric.drivecentric.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.drivecentric.drivecentric.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

DriveCentric Android app faces significant challenges including frequent crashes, buggy behavior, and poor optimization leading to frozen screens, failed uploads, and notification issues. Users praise some features like video recording and customer support but report the Android experience as inferior to iOS, with limited capabilities and frustrating bugs. Persistent problems make the app unreliable for day-to-day use, requiring repeated updates and reinstalls to function properly.

### Pros

- Includes useful features like video recording and call listening.
- Prompt support when questions or issues arise.
- Works well for video sending and license scanning on occasion.
- Better than some other CRMs according to a few users.

### Cons

- Frequent crashes and instability, especially on Android devices.
- Buggy with issues like notifications not functioning correctly and app freezing.
- Video uploads often fail and require multiple attempts.
- Limited and less refined Android interface compared to iOS version.
- Constant need for app updates and reinstallations to restore functionality.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.drivecentric.drivecentric)